March 2024 by Laurence Labibi
Danielle was very helpful and talked us through a few options we didn't see online. Would definitely recommend.
March 2024 by Darragh McCleary
I had a great experiance booking a group holiday with TUI in Derry. Claire was my adviser and she made the process very easy whilst also letting us know what type of events was available to us and making sure we review the best place for our budget.
March 2024 by Martin Mc Cay
Super customer service from Veronica this week - she was very helpful and made the experience an easy one.
March 2024 by Georgina White
I personally had a great experience when using TUI to book my summer holiday. The staff are really lovely and had a lot of time and patience when working with me. I was shown holidays that suited me best and the staff worked really well in helping me find a holiday that was within my price range. If booking a holiday I would strongly recommend using TUI I will definitely be using them in the future again.
February 2024 by Theresa Campbell
We had a great experience today in TUI Holiday Store in Waterloo Place where we met some very nice staff! We were considering booking a cruise and travel consultant Joann helped us choose an itinerary that suited our needs, talked us through all of our options in a friendly and knowledgeable manner and we are delighted that we are now looking forward to our Marella cruise! Would happily recommend a visit here to help with your holiday planning.
February 2024 by Anthony Brogan
A very good experience booking a holiday, friendly staff, minimal waiting time and great in-depth knowledge of the holidays we looked at.Leanne gave us a great insight into the Holiday we decided on, which turned out to be lifelong ambition of going on a cruise.Would highly recommend for anyone thinking of going away, to book here...
January 2024 by Christine Kelly
Went into book a family holiday today and have to say Veronica and Leona were just the best, helped me find something that suited everyone that was quite hard to do lol but they got us there in the end up, wouldn't go anywhere else thanks girls ??
January 2024 by Paddy Doherty
Claire was very helpful when booking our holiday. She was friendly and gave us great advice for booking our holiday. Would definitely recommend
January 2024 by Oran Doherty
I went into the Derry store to get help with booking a holiday to which Claire helped me find the perfect holiday for me and my friends. She was extremely helpful and very kind. I highly recommend using Tui to book your holiday as it was stress free and the staff were so lovely, especially Claire so thank you again :).
January 2024 by Sarah-Jane Robinson
I had a great, no fuss experience booking a family holiday in TUI Derry. Joann was so helpful and honest with her recommendations. She listened to my wants/needs and ticked every box with a great price to match! All of the staff are polite, friendly and helpful. Looking forward to booking our next holiday ?
January 2024 by Patricia Doherty
First class service as always. I have booked my holidays through TUI Derry for over 20 years and wouldn't dream of going elsewhere. From the moment you step inside the store you are welcomed by the most courteous amazing staff. I went into store yesterday and was served by the wonderful Joanne (who also was still serving me after her shift was over for which i was so grateful for) and within 30 minutes holiday booked paperwork printed and a little extra touch when I was given a postcard type card to give to my husband as I was booking the trip as a wedding anniversary gift. The ambience of the shop just makes you feel so relaxed and the entire staff are like one big happy family and I am proud to play a part in being their customer. Thank you for the many memories you have helped myself family and friends create over the years and I hope to continue for years to come x
December 2023 by Rachel Redstone
Just out after booking our second hoilday with tui 1st class service from Louise and the girl at the desk (not sure of her name) very accomadating staff nothing was to much looking forward to our hoilday now
November 2023 by Maureen
Friendly faces and helpful agents greet you at this location. Joann helped find just the right resort to meet our needs. The whole process was well worth the trip. If you are confused or overwhelmed with the options for travel when you try to book online on your own, you will be delighted to have the assistance of these knowledgeable agents who have actually visited the places they recommend. Will return again for future holidays, thanks
October 2023 by Nathan Mcclintock
An amazing team of caring staff who not only make you feel extremely welcomed but have you leaving feeling secure about your holiday taking time to explain details and answer any questions you have. A huge thank you to Leanne who booked our holiday today in a quick informative way I've always booked my holidays here and will continue to do so!!
October 2023 by Laura Gellender
I had the pleasure of dealing with Danielle she was really helpful and gave me great advice. We booked our first family holiday with her and she recommend an amazing holiday with everthing we asked for! So excited thank you again Danielle. Definitely would recommend!
