November 2023 by AirbusA380
My 10 year old son went in with his Nintendo Wii that was boxed and in perfect condition, they took it for inspection and when he went back to collect it an hour later they said they lost the box and was offering way too less for it, disgusting behaviour to steal from a child and tell him lies, avoid at all costs ?
October 2023 by Stephen McElligott
It's Ok. Prices are high and you're better off most of the time getting what you need second hand on FB marketplace or any of the buy and sell sites.
September 2023 by keith shields
Great range and trade in price.
May 2023 by ??????? ??????
If you periodically visit this store, you can find interesting and useful things at a good price. And this is my husband's favorite store
April 2023 by Rodney Gibson
Have used this store and other Cex stores over the years and are always very helpful.
March 2023 by Derek Winters
2 phones and a laptop bought of this place in 6 months and they will not honor their warranty on anything. Both phones now unusable and the staff will always blame the user. Avoid this place at all costs.
February 2023 by Lemon Lemon
It's a pity to see the number of negative messages and bad experiences that customers usually have with this store. I thought it was more correct and responsible, but reading what I've seen, I don't think I'm taking the risk of buying here.
December 2022 by lauren peters.775
Always good and reliable for games and staff are really helpful
November 2022 by Elaine Hearty
Bought an iPad and cannot set it up because of this
November 2022 by Honest review fella
Very poor staff, took a Apple iPhone 11 in for trade for in-store credit for to swap for a android phone, they took the phone okay went through the testing procedures and I came back to them saying the phone failed the test on dirt being in the speaker, now I've tested the phone and had a proper investigation into it and I found the poor staff had put a probe or something into the phone speaker attempting to clean it, now I had been using the phone for about a year and never was a fault in the speaker or phone, when it was returned to me the phone speaker was broken they had punctured the speaker, then handed back to me and said that it was like that, definitely not, now I'm left with a broken phone over poor useless media drop out students who have no experience or skills in phone checks and maintenance. NEVER ever let them touch your phone as they are not qualified and will end up breaking the phone wiping all your data before the physical tests are even done so all my valuable is gone and no sale. So in conclusion they take for tests, break the device and hand it back to you saying "I took a dodgy phone in" so really I'm now down the price of a speaker and the labour of fixing, thank you CEX for your brilliant services ?AVOID AT ALL COSTS
October 2022 by Niall McManus
You'!! find all sorts tec in this shop.
September 2022 by Rosa Harper
Went today to get a new phone for my daughter as she is going back to school on Tuesday...we had previously bought a phone a couple of months ago and it was faulty and they would not accept a return...when I went today the man that was serving us was giving me an exact price £170 store credit and we left my daughters previous phone to get a examination on it as we had came back to the shop to buy the other phone we got told that they couldn't except the phone because it had a tiny crack in the corner and bair in mind that we have drove 40 mins to finally get sorted and the person that served us when we had come back in had a very disappeling attitude towards my daughter and blaming her for making the phone glitch and that was glitching from the day she bought that phonefrom the same shop
August 2022 by Kevin Mallon
Very helpful, friendly and a great selection of stock at a reasonable rate.
July 2022 by Graham Gourlay
Got a used game for son's birthday it didn't load brought it back and it was changed instantly by a very friendly member of staff. Thanks
July 2022 by john o neill
Excellent customer service and friendly staff. Unfortunately I had a issue with a Apple Watch I purchased on line. I returned the watch back to the Newry shop and it was replaced with a newer one. It?s so good to see happy staff in the Current climate we are in.
