February 2023 by Google user
By far, the slowest and worst burger king in N.I.\\n\\nStaff are ignorant, lazy, and can never get your order correct.\\nThe seating area is filthy and the staff have no interest in cleaning it
February 2023 by Andrew Kirkland
By far, the slowest and worst burger king in N.I.Staff are ignorant, lazy, and can never get your order correct.The seating area is filthy and the staff have no interest in cleaning it
October 2022 by J 8oi
Stay well away ? i appreciate its a rubbish job but come on.. staff are just about alive, practically grunting, slapping change on the counter when your hand is out is also ignorant, happy enough to take it out of your hand though.. kitchen staff coming out taking money then going back into the kitchen and preparing food..obviously not trained in food hygiene!!! Took ages for 2 tiny burgers and chips to appear, place was near empty and they still messed up the order.. Could be a gold mine with properly trained, friendly staff.. needs a good manager and employees over 16 years old.
September 2022 by Steven Bailie
Avoid at all costs , 45 mins wait staff standing looking at each other? they all seemed about 15 years old. Of course just eat and deliveroo got first....I give up and got a refund and leftNo stars whatsoever
June 2022 by G Mc Cula
Terrible and dishonest! Numberous times we have ordered the "Double" whopper plant based burgers from this Burger King, and on every single occasion I was given a single despite paying for the double. At this stage my family now avoid this restaurant because our orders have always been incorrectly fulfilled. How many times do we need to refuse the order, flag it with management, and ask for what we had actually paid for in order for a better system to be put in place where these mistakes don't happen?
May 2022 by Robert Simpson
Ordered 2 x whopper meals and asked for 3 x small king savers burgers, but told that they are not available anymore more. So, just got the 2 meals. I was called forward to pick up the order and was given 2 x whoppers, just burgers. When I said that my order was for whopper meals, she rolled her eyes and turned her back without a word being said. She then came back with chips and said "drinks". I asked for water, 2 bottles of water were set on the counter top, she turned away without a word!I said thats great, thanks very much,,,, not a word in return.The food, chips and burgers cold,,, really cold for the burgers. But the water was warm, most definitely hotter than the burgers.Service was shamefully poor.Food was well below the normal Burger King standard.
May 2022 by Glenn Mayne
This place is an absolute joke to say the least! Placed my order and stood waiting for 40 minutes before someone turned round and asked what my order was to then say it was going to be put on now, during this 40 minute wait 2 in particular staff members were chasing each other around and in and out through the back door tickling each other te heeing and laughing the same girl was then stood at the staff door with another girl who was in charge smoking her e ciggarette and kept shouting on one individual boy to do the work for her. Myself and 3 other customers demanded refunds
May 2022 by Eamon Boyle
Visited to grab a quick bite before work,was very disappointed with service, the burger was dry,fries were not even close to warm and when I went to sit at table I was told you can't sit in as we are closing this was at five pm when the store didn't close to six, will go to MC Donald's next time,also looking around the restaurant i was kinda glad I wasn't sitting in as the place looked filthy.
April 2022 by Cruz Fleck
I was having lunch with my friend in this Burger King and the staff were cheeky and very Ignorant the wait took 20 minutes when we finally got our food it was cold and the drinks were warm. I will never eat here again
February 2022 by David Graham
Calling this bunch incompetent would be a compliment. My food order was a total of 8 items. 3 items were missing and of the 5 items I did recieve 2 were wrong. Avoid unless you like to be disappointed. Note to restaurant - TRAIN YOUR STAFF HOW TO PUT A FULL FOOD ORDER IN A BAG, ITS NOT ROCKET SCIENCE!
February 2022 by David Redfern
Burger King Northcott, GlengormleyStood waiting on order,, watching a woman who had part missing then bring back twice due to being incorrect, I received my order, drove home and on opening up one of the meals it was wrong! The shop was not overly busy, how hard to get a simple order correct
January 2022 by Darren
Would stop in sometimes when getting my shopping in Tesco's but wont be any more as the last 2 times i have bought food here It has been stone cold by the time i get to the car to eat it. My coke was flat as well. Really slow service and staff seem really uninterested. Seems to be a really poorly managed takeaway, with no quality control whatsoever.
December 2021 by Kebab Casualty
Have just stood in a queue with 5 other customers for twenty mins and not a single order was taken. Priority given to all Deliveroo and Just Eat orders when there were paying customers directly in front of the staff. Extremely poor customer service, will avoid in future.
October 2021 by PS McIlroy
Lovely little burger joint, will definitely be back. Keep your eye on this company, they're gonna be big one day with food this good.
September 2021 by Ann Cross
EVERY SINGLE TIME i make an order its wrong and ive to go back with it,if it wasnt that the kids liked the food i wouldnt go there,how hard is it to get an order right especially as its repeated 2 or 3 times at time of placing the order
