September 2023 by KidsYouTube Wilson
Amazing service from Lisa,Lorraine and her team at Newtownabbey! Fantastic service on the repair of my engagement ring,great communication the entire time.
September 2023 by Drawde Nivalf Maccor
Came in to buy an engagement ring and I was assisted by Lisa who was very knowledgable and helpful. She showed me a good selection of engagement rings and I was able to make an informed choice. The prices were very reasonable too and they offer plenty of services to maintain engagement rings which I am will be using in future. Thank you. 100% recommended.
September 2023 by Sandy Mutch
My wife and I had been in looking for a gift for my mother in law, as it was her 90th birthday. We decided to go into Ernest Jones, Abbeycentre branch. We were greeted by Mandy, who was extremely welcoming. My wife told her that she was thinking about buying some earrings for her mum. Mandy discussed different styles with us and showed her knowledge in the various styles on show and gave us advice on what was available. We told her we had seen a particular pair on the Ernest Jones site, unfortunately the store didn?t have them in stock, but, Mandy ordered them in especially for us, they arrived within a few days. Nothing was too much trouble and we were over the moon with the service and the purchase of the earrings made my mother in law really pleased. We have bought a number of items from the store and always love perusing all the windows displays. Such a lovely store with really pleasant staff.
September 2023 by Ev
Lorraine gave us excellent customer serviceAnd spent plenty of time adjusting the watch to suit my dadShe was very patient and pleasantFirst class serviceWould thoroughly recommend this jeweller
August 2023 by Rebecca Caldwell
Every time I've been in this store the girls have been nothing short of amazing. Full of knowledge about products and nothing is ever too much trouble. I was in store looking at wedding rings but couldn't find the perfect fit for the engagement ring I had so Lorraine recommended a bridal set and after trying on quite a few, we found one that I fell in love with and purchased. Would really recommend this store as its always a pleasure to be in
August 2023 by Thomas Spence
Pleasure to visit this store. The girls are fantastic and are easy to communicate with and they really listen to what you want. Lorraine, Mandy and Lisa go above and beyond and really know what they are talking about. 5 stars all round
July 2023 by Portia McNickle
Fantastic customer service and perfect purchase from Adam on Saturday. I would definitely recommend Ernest Jones, the staff are so patient and helpful. I popped in today for another item and Lisa served me. What superb customer service again! A fabulous team who are welcoming. Thank you Adam and Lisa ??
July 2023 by Portia Armstrong
Fantastic customer service and perfect purchase from Adam on Saturday. I would definitely recommend Ernest Jones, the staff are so patient and helpful. I popped in today for another item and Lisa served me. What superb customer service again! A fabulous team who are welcoming. Thank you Adam and Lisa ??
June 2023 by Nathan Melvin
Highly recommend these guys! Adam and Lorraine were Fantastic in making sure I had the perfect fitted wedding ring for the big day ahead! Thank you so much!
June 2023 by Mia Mc Dowell
Hi,Purchased a watch #cartier and received 5 ?? customer?s service from Lisa and Lorraine with Newtownabbey Abbeycentre.Would recommend this shop if you consider to purchase any watch or jewellery. Customer service is the best in the region if not on this island.Thank you so much Lisa and Lorraine for all your kindness and customer service. You truly are one of a kind.The Cartier Girl #cartier #cartiersantos #thankyou
May 2023 by angie corrigan
Met with Mandy at the Abbeycentre branch who talked me through the whole style of Le Vian range that I was interested in. Such beautiful jewellery and Mandy was very knowledgeable and easy to talk to. On choosing a ring for a special birthday I delayed my decision for a few hours, on my return to the store Mandy was attentive, courteous and it was a pleasure to be in her capable hands to complete my purchase. Really love the choice I made and was delighted and impressed with there being no pressure to purchase at any time. Great service and a very satisfying purchase. Thank you for all the information and extended support offered today.
May 2023 by Sye Clarke
I had passed the store a few days prior to my purchase. Having spotted a new model Bulova watch in the window I had to convince myself that it would be the next purchase. Upon visiting the branch it was somewhat busy. However after a very short wait Adam greeted me and didn't hang about helping me complete my purchase. Efficient service including removing the links to make sure it fitted my wrist snugly. Additional up-sell products were offered however were not of interest to me. First time dealing with Ernest Jones and was a positive experience. Thanks
April 2023 by Cat B
Went to Ernest Jones today and was served by Emmet he showed me a lovely watch I saw in the window. He was very friendly and courteous and I bought the watch. Would recommend had a great service today.
April 2023 by Jean Mellon
I had a ring that needed to Get resized . We had the pleasure off having Lisa to help and guide us as what to Do .I can honestly say Lisa went above and beyond with her advise and guidance as are knowledgeable of jewellery is limited ....All the staff at at Ernest Jones abbey centre are very helpful .Lisa was just Amazing and we could not recommend her highly Enough ..
April 2023 by Anne McGowan
Just purchaed the most beautiful ruby and diamond ring from Ernst Jones in the Abbeycentre. The professional service provided by Adam was amazing. The attention, knowledge and guidance he provided was exemplary. Would definitely recommend ?
