January 2024 by Tom Shanks
Being a man and having no clue about jewellery i was dreading the whole thing,But! Sinead was very professional and very patient with me and was able help me choose exactly the right gift i needed to suitably impress the other half, It really couldn't have been a more pleasant experience.I have to say i would recommend them to anyone. Five stars all the way!!
December 2023 by Derek Shaw
Slick all you need in general jewellery attendant staff with plenty of choice satisfied with my meagre purchase
December 2023 by Colins Dickeylm !ml!!¡
Sinead in the newtownabbey store was fab at gettin me sorted with a watch for my son. She was so pleasant and helpful!
December 2023 by Tom Tom
Shannan Alex was very helpful and polite thanks for your help today in Abbey Centre Branch
November 2023 by Stella Stott
Purchased sterling silver earrings in store today, Sinéad and Shannan were super helpful! Highly recommend :)
November 2023 by anna w
Lois, from the Abbey Centre branch was extremely helpful today. She took time to show us several different chains and explained the weights and width and prices in detail. Very happy with our final purchase and our shopping experience.
November 2023 by Leah Mitchell
We bought rings from the Newtownabbey store. The service was 1st class from start to finish. Nothing was a bother and Shannan the supervisor went out of her way to make sure all our needs were met
October 2023 by Paul Watters
Alex in the Abbeycentre store was outstanding in helping my wife choose a new necklace. Alex left no stone unturned and my wife is over the money with her locket which proudly holds pics of her recently deceased parents. Thanks again Alex
October 2023 by Teresa Mccann
The customer service I received from Shannon was 5* Shannon was warm polite and attentive. I could not speak highly enough of H Samuels Newtownabbey!
October 2023 by Sarah Yea
Great service and great staff who were very friendly Shannon & Ellie (I hope I've the right second name I apologise if not ).
October 2023 by Sharon Hunter
Really lovely staff- Hannah & Shannon really professional & friendly & so helpful- I had my ring mended - sentimental value-& they were able to give advice for best- affordable option for me-& I?m so delighted with the result- thank you girls-& the repair team.
September 2023 by Davy F
I had been interested in buying the special edition Bulova Lunar Pilot watch and had tried on the Snoopy version in the H. Samuel store in Abbey Centre. Unfortunately the classic black dial version was out of stock in store, but I was able to buy it via their website online. However, the ladies (Alex & Allison) impressed me so much that I returned and bought said Snoopy version as well. They made buying this new watch such a pleasurable experience and I can?t recommend them or the store highly enough. When you have enthusiastic staff running a business, it?s a no brainer to support them if you?re able. Thank you, girls.
September 2023 by Vivien McClintock
Hannah was such a very helpful assistant, took time to explain options and settings of the rings to us. And put up with my going from one decision to another. The whole experience was relaxed. I ended up with a beautiful wedding ring set. Thank you so much Hannah x
September 2023 by David Gribben
Great service! Shannan was brilliant and made sure she took the time that I selected the perfect gift for my mother from my holiday to Ireland. I would highly recommend H Samuel at the Abbey Centre!
September 2023 by Conán Mc Closkey
Amazing service by Sinead. She was not there when I collected the ring but I would like to thank her.
