November 2023 by Stephen Dempsey
Bought 3 jumpers all over £30 2 were knitted ones BOTH full of plucks first time of wear . I?m 65 casual jacket in car no tree climbing or crawling through hedges but destroyed all the same . I was going to say I will never throw a Next receipt away again but I really won?t need to as I wouldn?t go back
September 2023 by Duncan Styles
Great selection of clothes. Well laid out. Staff helpful and not pushy. I'm never happy shopping , but the store made it easy. Nice consistent sizing too
January 2023 by Irene Millar
Lovel mens clothing a bit pricey but you only get what you pay for
December 2022 by The Travelling Camera
Home department has some nice products but some are way too expensive. No decent bedding for teenagers. Good lighting selection. Big skincare department with body washes, sprays etc. Love the cafe at the back of the store. Nicely hidden and not as mad busy as other places in Abbey Centre.
July 2022 by Jennifer Ferguson
Went here to find a dress for a graduation. Found it within minutes and was priced reasonably. A lot of sizes not in stock but staff can order in for you. Well kept shop with super helpful staff
June 2022 by Victoria
Got a pair of trousers yesterday and they have already fallen apart at the seams. Also found labels for different clothing items inside the pockets when I got home.
May 2022 by Michael Hyndman
Took my son to Next at Abbeycentre to buy a suit for a day at the races. Great selection of styles. Good fitting rooms, spacious shop. Best of all was the service from a lady named Lyndsay. Despite being very busy, nothing was too much trouble for her as she advised my son on style, fit and even contacted another branch when his size wasn?t in stock. Highly recommended.
September 2021 by Nicola Ross
Excellent customer service from Sarah who could not have done enough for us, my husband was looking for a suit to wear to a funeral the next day, Sarah was adament she would find us one and so she did, poor girl must have ran in and out of the store room 6 times!! Brilliant member of staff!
August 2019 by Dave McIlveen
Just canâ??t get the staff these days, what happened to customer service? I went in to collect a directory purchase for my wife, and of course no one around to help so I went looking for someone. When I ask did he work for Next he said he did, I could of got blood out of a stone quicker. I then ask if he could help me and responded with the answer â??what is it you needâ? and followed by a sharp â??just give me a minuteâ?. Well looks like Next are not investing time in their Customer Experience training. This isnâ??t the first time I have received bad attitude service from this branch.
July 2019 by Claire Mc
A typical next store with each department. It's not huge so the home section is very small. The coffee was nice when it first opened so hopefully they'll maintain the machines.
July 2019 by Elizabeth Adair
Love the home department in this store
April 2019 by Janet Clarke
Was looking for a standard floor lamp but only one on display. The rest where boxed so not able to ascertain suitability plus as there was no light bulbs supplied with lamp couldn't find any light bulbs .Not many visible staff about. Whilst waiting we noticed the boxed lamp was priced £95 whilst the display poster stated £85??? When we did find an assistant she was with another customer and said she would be with us in a minute.Understanding that we waited for about 15mins and still no return to us so we left the store and got the same floor lamp for £35 in another shop !! Products were very nice ànd nicely displayed but lack of staff attention not encouraging but in fairness this could be said for most shops at the.moment. a little over priced for my budget ànd similar items in other stores cheaper prices.
March 2019 by Therese Searle
Quick assistance in collecting orders from friendly polite staff
February 2019 by Paul McDonald
Staff were very helpful when we visited. Great shopping experience.
January 2019 by RITA Newberry
We both enjoyed next today and all the bargains. Got a lot of house furniture for our new homes thank you so much
