December 2022 by Frank Murray
I left a chair to be covered and was assured numerous times it would be done. That's totally understandable as they are a busy place. They were instructed twice that it had to be a certain thickness of foam and I left another example with them for a reference. They totally disregarded instructions and covered it in a far thicker foam that resulted in the chair not fitting where it needed to go. When I called to explain that it didn't fit I could hear jimmy swearing from a distance about it and as he came on the phone I told him that wasn't very professional and the reply was "you weren't supposed to hear that". I'll not be back and I'll have to go else where to get the job done. £40 down the drain. Very disappointing.
June 2022 by Elsie Lyons
To Helen and all staff and Colleagues. I thank you most sincerely for your professional recovering of my 70year old dining suite seats . Your patience and understanding with a senior customer is exemplary. With kindest wishes . E.M.Lyons
April 2022 by Lynne Todd
First class service from Helen and team. Delighted with the standard of work too!!
March 2022 by Robert Mcquillan
Cannot recommend first choice upholstery high enough contacted Helen about recovering 6 dining room chairs in a short time scale. I was assured they would be done.Got the 6 back finished to a high standard on time .Would not hesitate to recommend.
December 2021 by Claire Trimble
Had my campervan bench seats upholstered with First Choice. Great customer service and very professionally made. Delighted!
November 2021 by Elizabeth Park
I left a chair in April to get recovered and it was eventually ready this week after being promised it on numerous occasions. I was the one chasing it and was not kept fully informed at all as to the ?honest? time that it would take. Nor was I informed of the extra costs that were charged at the end. The job that has been done is very good but I would never use them again due to the very poor customer service and the prolonged time it took without being transparent at the start.
August 2021 by maureen smyth
They made us new cushions for our campervan. Excellent job, very pleased. Would definitely recommend them to anyone.
July 2021 by Sandra Blair
Excellent customer service. Good workmanship. Nothing a problem.
June 2021 by April Gordon Branigan
Jimmy , Helen and the team did an amazing job recovering my suite! It was more than I ever imagined it would turn out to be. It?s like having a brand new suite and has changed the whole look of my front room! Super chuffed!
The standard and quality of workmanship is outstanding!
From my design to the finished product, I couldn?t be happier! Attention to detail with a super fast turnaround! What more cud u ask for! Highly recommend this fab company! Can?t wait to get my other suite done next ?
5 star service from a really friendly firm.
March 2021 by Darragh Neely
Jim and Helen go way beyond just recovering your furniture. We had our Campervan done with them recently and they stopped throughout the project and thought to ask us about everything at each turn. The end result is absolutely incredible. The attention to detail and workmanship is really obvious and materials used of the very highest quality, for example - Jim insisted on adding new materials which would 'plump' the old seats up. We were delighted with their work and would have ABSOLUTELY NO HESITATION in recommending them.
February 2021 by Skywatcher 5
Booked a footstool to be recovered in August 2020. Paid a Deposit to be guaranteed finished by November but still waiting on it in February 2021!!!! Despicable customer service. Girl who answered phone left me on hold to use the toilet (I heard the flush and everything!!!!) Avoid this business at all cost!!!
February 2021 by Elizabeth Morrow
Beautiful job done.fruendly staff.What more can you ask for
February 2021 by Paula Brittain
Lovely people to deal with. Very helpful.
December 2020 by LindaF-174
Hi Helen. Just want to say how happy I am with my new seat pads.helen was so helpful with my quirky idea.Quality of work is excellent and completed so quickly
September 2020 by Philip Maxwell
Just received our suite today first class service from start to finish.with an excellent finished product would definitely use first choice again
