November 2023 by mary
Had coffee and a bunch here yesterday, both not very nice, was very disappointed.
November 2023 by Emma
shopping centre- staff are majority rude and unwelcoming. no friendly faces or hospitable engagement from them. drinks are mid but what do you expect from a fast food cafe.Went to drive thru in newtownards to see if it was different. service was reasonably quick but the young girl at the window had no manners, didnt say please or thank you just took my payment and closed the window in my face! drinks are nice enough
October 2023 by D Young
Good Starbucks, consistent coffee and friendly staff.
October 2023 by Kirsten O?connor
Got kicked out because I was apparently making a disturbance? Wasnt being loud at all we were all just speaking in a low tone and don?t appreciate how cheeky the worker was about it ?Use all need to get out you are all creating such a disturbance and dont come back? we did nothing wrong the rest of the workers were so sweet though.
August 2023 by Tina Williamson
Love meeting here for a coffee catch up.Comfortable spacious even though it is busy.Staff work hard & are very helpful even when help is short for them.
June 2023 by Jessica Crow
Was in yesterday with my girlfriend and was shocked by the service. The girl at the till was rude and acted like she didn?t want to be there at all. Also were only accepting cash payments cause the card machine was down which is fine it happens, but had no sign up to tell customers before getting to the service point so how are customers meant to know before paying. Is usually a go to Starbucks for us as well but won?t be back again due to the attitude of getting served.
June 2023 by Helen Sheriff
Ards Starbucks. Having a sick disabled husband struggling with a rollator and two very full coffee cups to try to take them to a table was almost more than I could bare to see. The obvious burns and scold risk to him was very clear. The staff were busy talking and not wanting to help. I said can you not even spare one member of staff to help to which I was glared at for disturbing their conversation. Sad sad sad how disabled people are treated by this company. ? very disappointing! My advice- Go to Costa at the other side of the shopping centre if you are disabled. They have brilliant staff who are willing to help.
June 2023 by Roberta Black
Buy a iced cappuccino everyday for my son the staff are fantastic. I have tried other starbucks for the same drink but are never made to the proper standard, starbucks at ards shopping center absolutely the best staff i have come across their customer care fantastic ?Parking: Disability parking right beside, plenty of space
June 2023 by Hugh Y
I have had the pleasure of spending time here over the past few years, to escape, far from the madding crowd. All tastes are catered for, both beverage wise and food wise, with a wide array on offer. With newly recovered, comfortable armchairs providing a chance to sit and sip delicious coffee (mine?s a Cortado), read or enjoy the conversation, what makes this a special place, is the people who work here. Taking your name for your order, not only ensures you get the right drink, it helps build a bond between staff and customers, provides a welcoming experience and quality social interaction. Highly recommended, just don?t sit in my seat?
May 2023 by Jim Simpson
Coffee is excellent, great service
May 2023 by Phillip Rusel
Good range of food. Staff generally helpful and friendly. Not enormous, but always open tables 2-3pmWheelchair accessibility: All on level, double door, handles.
May 2023 by Maureen Young
Very busy.latte was cheaper than most places in Ards.Efficient service.Carrot cake muffin was delicious.Will be back.
April 2023 by Herris Spatismite
Veey nice coffees and nice interuor
April 2023 by Connor Morgan
10:30 on Easter Monday. No customers at the counter but four staff chatting. Five table?s needing bussed and still not done by the time I left. Place has a run down, grubby air that isn?t helped by bins being trailed through the main floor area to be emptied.
February 2023 by Jack McKee
Don?t get anything from here. Place is a mess and the cafe is disgusting. Drinks don?t even taste good for the price of them either, would be much better going to another store. Only given 1 star cause I can?t give zero but at least some of the staff are friendly so they can have 1
