November 2023 by Benjamin Telford
I don't think I've ever had a bad experience in this store. It's usually well stocked with a wide range of products and friendly staff.One negative is that their meal deals are a bit expensive, and also their drinks in the convenience section. However, I don't believe it's the local store that sets the prices, so I won't deduct a star.
October 2023 by Aga Daly
Great prices, sales, very nice clothes. I always find something for myself and have problems in other stores. Clean, well stocked with very pleasant staff. You even have photo booth and coin machine. Big free carpark.
October 2023 by Colette Ross
Myself and my husband use the cafe upstairs regularly when in the area for hospital appointments. The staff are consistently welcoming and helpful, the service as good as any restaurant in the area. I highly recommend this cafe for anyone wanting a standard cuppa or meal with great customer service and at excellent prices.
September 2023 by catherine m
was doing click and collect and staff and customer had a conversation blocking the bays and adding an extra half hour wait! not happy but another lad with glasses saved the day
September 2023 by Klaudia B
The delivery service is terrible. I'm using weekly deliveries because I don't have a car to get there by myself. Today is another time when a big part of my order is missing. Usually driver did a check to refund it but today he told me to wait for another driver to deliver it. I waited till 11 pm instead of going to sleep and no one came... Marked it for a refund because it's a really big part of the order is missing so I hope you'll solve the problem and give me a refund. I'm worried that it could be my last order with you
August 2023 by Mitch Hendren
Was really good. There's Been a supply issue over the last while where you couldn't buy crumpets unless you were there at 8am.Had a word with a manager asking him ro.rwkay up the line that they needed to bring more in .... Today there was a good supply . Great customer service when you feel you were listened to ..Otherwise usual ASDA clean tidy and great staff
August 2023 by Clive
I was checking out a few items this morning and needed help.The auto checkout was prompting me to put my item in the basket. I moved the item slightly and the prompt disappeared so I went on to scan the next item. It again prompted me to put the item in the basket.At this stage I summoned an Asda employee for help.It turns out I was putting my items on the wrong side of the scanner and boy did the employee let me know!!I have NEVER met such a condescending person in my life. OK I had made a silly mistake but I was not expecting the response I received from a person whose job it is to deal with the public and help them with problems.I felt like a scolded schoolboy, and in hindsight should probably have told him to keep the items and walked out!!!This was approximately 10-10:30 am on august 1st. The Asda assistant was a large bald headed male
August 2023 by silent nothing
Spent over an hour just browsing the clothing and apart from a few minor roof drips it was great. Also like me some large banks of self-service tills
July 2023 by Rachel
Always great customer service. At times the shop floor is a bit empty for items but I love shopping here
June 2023 by Lily cardwell
They won't let me get a wee cheeky BPM on a sunny day
June 2023 by Steven Burns
Called over to collect a Parcel, missed the machine so queued for Customer Service who then pointed me in the right direction. Swift enough service, with parcel brought to me.Had my 10 year old with me, he wanted to check for Prime, so they went off and found a can of Prime only. I walked around the middle ilse's to look at the offers. Towards the bottom of the Supermarket I found a small Prime section.I was carrying the parcel we just collected and asked my 10 year old to carry 3 tins of Prime (different flavours). As I wanted to try them.On getting to the till my custom was refused as my child had touched the tins.!I tried to explain they were not for him. In all honesty he does not drink fizzy drinks, as hard as that may be to believe, he has cousins younger than him who all drink fizzy drinks!What I take issue with, is 2 different people refuse to serve me. I have explained the drinks were not for him and still I am refused.So, I feel I am being called a liar, to which I was not happy. Called them a disgrace & clowns and left the Supermarket, to an angry checkout assistant (large man) being very angry in return.Feel yous could handle these situations better, however not to worry, I won't be back. Have always preferred Tesco and was only calling to collect a Parcel.
June 2023 by Paul Anderson Photography
Really great store, close to the main roadway but the click and collect service is absolutely shockingly bad. We have used it weekly for years now and passed off the occasional long wait or items missing without issue but we won't be back. They took a £300 payment last week and cancelled the order an hour or two later. Fast forward a whole week and we still have no refund in sight. The general ASDA customer help line is absolutely useless too. How can a payment be taken for nothing instantly but take more than a week to return???Order no. 3442395000089
June 2023 by Ciara Armstrong
Both items I scanned came up more expensive than displayed on the shelf. Self service staff member told me the store was price changing and I would have to pay the more expensive price and not what was advertised and this was all legally binding??
June 2023 by G L
Absolute joke got a monster from the shop my partner has a large beard and 2 sleeved tattoos his nearly 30 refused to serve him due to not having I'd he goes to the other till served no problem with no ID. I think people need to be explained to how 25 looks.
May 2023 by Jackie Robinson
Popped in on the way home from work today and can honestly say the store is going downhill every week. The stock availability is so bad in every department and seems to be getting worse, from a lack of fruit, toilet roll, water, crisps etc. Only good thing is the friendly staff.
