March 2024 by Sal
Horrible people to deal with. Continued to ring & ring looking for a payment that I disputed as they wouldn't refund in the 1st place. Not one apology. I was at a funeral trying to use my phone for music and asked them to stop calling, and they still contiuned to phone.. stay clear.As per below reply you can see how unprofessional this PLACE IS discussing personal information when then have my email to send a reply like this. This place was at fault from the start of the return process.
March 2024 by Elaina Dorrity
Today I went in to look for mother of the bride outfit and the staff went above and beyond. Kate was looking after myself and she was absolutely brilliant and went out of her way to get me sorted. Kate couldn't do enough for me. Thank you very much for a wonderful service.
February 2024 by Jeannette A
Stumbled across Cilento?s website by pure chance whilst searching for a certain Veni Infantino mother of the bide dress and how lucky was I? they had the dress I had been searching for and in my size. I was delighted but nervous as I had never heard of Cilento Designer Wear in Ireland before and living in the UK could not visit the store. I went ahead with the purchase and my experience was great. Communication was excellent, and when I sent an email with regards to delivery timescale, as I purchased New Year?s Eve, the reply was above and beyond. A lovely lady actually phoned me to advise when the courier would be collecting my parcel from them to deliver to me. Customer service was fantastic and my beautiful dress arrived, well packaged and on the day they stated it would. I would highly recommend the Cilento Designer Wear and would not hesitate in purchasing from them again. Wonderful service and fabulous staff! Thank you. 5?
January 2024 by Veronica Meenan
I went to buy outfit for daughters wedding.The shop was recommended. Staff very friendly and helpful. Wide selection of clothes and amazing options to choose from. I don't think I have seen such a great selection under the one roof.The prices excellent and the serve was outstanding. Despite that this shop is p1.5 hrs away I will defo be shopping there again. In particular Elaine stands out and Brenda. I needed alteration and they sorted everything. Thankyou ladies for such an amazing experience .
December 2023 by Janice Conway
As a returning customer I am disgusted and disappointed in the service I have received at your store this afternoon. My mum and myself were in looking at mother of the bride dresses and we were handed a pair of filthy gloves each to put on. As no other customers in the shop were walking around with gloves on we are extremely upset and insulted as this behaviour. We felt uncomfortable in the store due to this situation and as we have never experienced this feeling while shopping in far more luxury brands over the world.
September 2023 by Gary Reynolds
Poor customer service , ordered a pair of flips flops size 9.5 , as you can see by attached picture they way oversized , yes they are marked up as a 9.5 , but look like a size 12 , didn?t want to help when I phoned , now I?m £8-£10 out of pocket as I have to pay return postage
August 2023 by Anne McAvinney
Lovely experience and really nice staff, I bought my outfit for my son's wedding in April of this year, for his June wedding, and I couldn't fault anything from the shop itself to the staff and outfit.So thank you girls??
July 2023 by Mary McCallan
Visited cilento today as I am going to be mother of the bride next year. When we went in first thing we were asked to do was put on gloves before touching the clothes which was fair enough but to be followed around constantly by the young girl was just so off putting. Were asked when is the wedding, where is the wedding, what were you thinking of wearing, what colour are you thinking, blush pink would be nice.... this was all after being told we were only looking to see what was available because we don't the bridesmaids colour yet. Very off putting and when the time does come to buy my outfit I'll be going somewhere else for it
May 2023 by Angela Maguire
I received an excellent service from tbe staff at Cilento while purchasing my Mother of the Bride Outfit --it was a lovely experience thanks to the approach of staff--i didnt feel under pressure ad i enjoyed the experience plus i love my dress --Cilento have a beautiful selection of high quality clothes shoes and accessories --i highly recommened Cilento as a place to shop ///
April 2023 by Pamela Cooper
Just visited here today for the first time, brought my friend Bernie who was seeking out a Mother of the Groom outfit for her forthcoming wedding in July, the girls were all truly amazing and went above and beyond to accommodate her wishes, she left with everything she required, we will defintely be back, thoroughly recommend a visit.Thanks Girls you are all amazing!!
February 2023 by Pauline Ward
All the girls in Cilento especially Elaine was so helpful in helping my mum choose her mother of the bride outfit at the weekend. Advised us to sign up for a loyalty card so as to avail of a discount. Very reasonably priced in comparison to other stores. Would highly recommend
February 2023 by Cathy Mc
Staff were so friendly and helpful. As someone who hates shopping, I was dreading looking for something to wear as mother of the bride, but staff couldn't do enough, and choice was fantastic
February 2023 by Glynis Mcclements
Was very nervous going out to look for the 'mother of the groom' outfit but the wonderful staff of Cilento put me totally at ease and made the experience great. Caroline was wonderful.... she brought me a range of styles to see what suited best and played around with colours. I am so pleased I found my dress and the accessories they recommended just made the outfit. I felt no pressure to purchase and the girls gave their honest opinion which I really appreciated. I can't give enough thanks & praise to these ladies. They do know their stuff. Thanks girls. I'll see you again in a few months for the mother of the bride outfit.....
January 2023 by Rosemary T
They have everything u need under one roof handbags shoes mother of the bride or groom rig outs staff very friendly and helpful
December 2022 by Mary Callaghan
I visited Cilento last week looking for an outfit for a wedding. I must admit that I hate clothes shopping, however on this occasion I had a lovely experience. Jackie was the lady who helped me, she is amazing at her job and really knows what suits your body type. Every clothes shop needs a "Jackie ", honest and kind.
