February 2024 by Beth Thomas
As the only pharmacy in the area advertised to open on a Sunday, I had no choice but to go to Boots Alnwick?. Only to discover that the pharmacist hadn?t bothered to turn up for work and the pharmacy couldn?t open.Totally unreliable - won?t bother to go here again.
February 2024 by Robert Henderson
Everything u need
February 2024 by iain hudson
The staff are very friendly and helpful throughout covid 19 and always willing to help all of the time
February 2024 by ian mcguire
Only used the pharmacy which was ok rest of the store looks like it's not properly stocked
December 2023 by Ade
Great staff, very efficient and friendly. I would recommend this Amble branch.
December 2023 by Stephen H
Short staffed and empty spaces all over
November 2023 by michelle birbeck
Never seems to be enough staff on to meet demand of the pharmacy.And prescriptions that are sent over never seem to be filled until you either call or go in and ask.When calling you can spend ages waiting for someone to pick up the phone.And when going in, you can guarantee that there's a queue and you'll be waiting 20+ mins to speak to anyone.
August 2023 by Paul Taylor
So I've been to this boots pharmacy a few times to collect a prescription. The que was 17 people in front of me and moving very slowly. I was there nearly half an hour waiting. While I was waiting, all I could hear was constant and very unsympathetic apologies. The staff here are disengaged and at times very rude and unprofessional. This pharmacy is a nightmare to contact by telephone and to deal with in general. I have never had a easy experience here.
August 2023 by Steven Russell
As already mentioned on numerous reviews, Pharmacy is understaffed and those who do work there are often rude. I have over scored this review because no stars was not an option. This also begs the question do Boots actually read these reviews.
July 2023 by Pauline Davidson
Staff or so rude. Customers ignored People requiring additional help at service points largely supported by other customers in the lengthy queues rather than staff. A very unpleasant place to be.
July 2023 by John Conley
Great place to pick up prescriptions and personal needs items. Fast, friendly and professional. Every time we have gone in, they had what we needed and quickly retrieved our prescriptions. Even on Sundays they are open and you can pick up your Rx !Even on short notice, they deliver !
July 2023 by John Stoddart
Pointless having a phone no reply ,understaffed always queues
May 2023 by Joan Fletcher-Loughney
The customer assistant 's on the prescription are unbelievably rude, impatient, no manners.Shouting and complaining while your trying to give them your information. Glaring at you while standing chewing gum. An absolute disgrace.
May 2023 by Ian Bennett
Slow service as usual, probably under stafged...recently been getting my prescription worng,. Always check immediately upon being prescriptions.
April 2023 by Jonathan Thew
This store is in such a sorry state and under staffed.The place is in serious need of improvement.I would rather keep a pharmacy in the town but if Boots don't do something to resolve this very dilapidated shop and get enough staff to run an efficient service then I and I'm sure many others will probably move to getting medication via other providers
