January 2024 by Jo Tipple
Third time I've sworn never to go back here. Kids however were hungry and as my son was paying I thought nothing to lose. 3 adults & 3 children. Total bill £ 102.54 which would have been paid happily had most of the food not gone back as inedible. Garlic mushrooms were like cricket balls. Steak much the same. Burger was tasty which was good as were chips. Lasagne very poor. All 3 kids left there's which is very unusual especially as they were hungry. But I appreciate kids can be finicky. How're the service really was poor even tho all staff were cheerful & polite. We almost lost the will to live during the waiting times. As a child friendly restaurant they should know that waiting an hour for food is not acceptable & that was between starter & main. Sweet was another story with me twice having to ask as we needed to go. Second complaint on which I was going to cancel as we really needed to go sweets appeared so we felt obliged to quickly eat. Overall the experience will definitely be one I will not repeat or recommend to others. I might add it gives me no pleasure to write this. ?
January 2024 by Andrew Taylor
We visited for the first time yesterday. We were left seriously disappointed with the quality of the food. My child?s meal - mash and sausage - had three hairs in. The sausages were so hard we were barely able to cut them. The peas looked like they?d seen much better days. I ordered chicken katsu curry. There was so little sauce it barely sufficed for one chicken strip. The plate was full of chili peppers and dead parsley. It was a really sad meal. My partner had a burger with fries. The fries were nearly stale. The entire experience at your place was below average and we were left shocked at how bad the food was.Kid-friendliness: The soft play is not bad.
January 2024 by Alison Briggs
Went for breakfast today, 09.45 there was very limited food ready then had to wait for some of the foods to come out, some of the breafast foods didnt come out at allWhat a shame as breakfast is normally nice
December 2023 by dawn blaney
Never again.Had table booked for 5.30 drinks took 30mins to arrive and food 1hr later (7pm.)Half of the food we requested were sold out (turkey dinner)If the kids were not so hungry we would of walked out.We understand its christmas time but surely you would have extra kitchen and front house staff working.
December 2023 by Michael Hedley
Standard pub menu but good,quick and friendly service for a reasonable price.
December 2023 by Ryan Duff
Had a great meal. amazing service by Laura. It was busy but they knocked it out of the park made it look easy I will be back. I travel the uk and its hard to find places like this anymore due to business's cutting back.
December 2023 by hmm
It's often the staff that make a place. And, despite being busy, they managed to get us a table. The food is exactly what you would expect. And it was nice.
November 2023 by Steve
Good pub food at reasonable prices, lots of parking and friendly staff. Nice outdoor seating and good views of the various bird breeds around the lake.Wheelchair accessibility: Easy to park and enter the pub if you're a wheelchair user.
November 2023 by Joanne Maloney
Steak, pie and puddings were lovely. However the service was painfully slow. Two hours for two courses in a chain pub is too much. Gave our dessert orders to two waitresses and still waited half an hour.
October 2023 by Julie Healy
I had friends staying here and we decided to eat here after they'd spent a long day travelling. The food was terrible. I had smothered chicken and it was NOT smothered. It was dry and the chips were luke warm. There were screaming children running around the restaurant which I appreciate isn't the pub's fault but you couldn't hear yourself think. The staff were pleasant and drinks were reasonable. I would not eat here again.Parking: Plenty of parking as the pub is beside a lake with a partially unmade carpark next to the pub carpark.Wheelchair accessibility: Lots of disabled spaces and easy access to the restaurant/pub
October 2023 by Daniel Booler
Feel sorry for the staff as clearly understaffed. They did as well as they could but clearly stressed, which passes on to the customers. Had to wait over 10 minutes just to see if a table was free. There was quite a few, just not enough staff to clear them.The food...total lack of care. Just piled on a plate and wasn't great either. People were walking out before all their courses were served!
October 2023 by Kath Church
We went for breakfast today, the mushrooms were dry the bacon and eggs were cold. The guy serving us was trying to push what food was left. He did replace some of the food, infact the only thing I found a little bit appetising was the 2 hash browns. We won't be back again.
October 2023 by Helen Champion
Carvery for Sunday lunch was really nice. Hubby is vegetarian so he had a separate cooked fake chicken breast. Only down side was all the Yorkshire Puddings were sat on the meat trays so he couldn't have one. Otherwise well with the
September 2023 by elainer19562020
A lovely meal as usual, Josie the waitress made sure we had everything we needed without any fuss. All the staff are very well presented and polite. We enjoy coming here quite regular.
September 2023 by Jacqueline M
Exceptional service from Sian - great advice on drinks very friendly and helpful best service we have ever had at Woodhorn Grange
