March 2024 by Steve Lamb
Avoid this service station they are dishonest.Called in yesterday to blow up my tyres. Put £1 into the machine but it didn't work so tried my card for another £1. Still didn't work.When I asked the attendant about it he said he knew the machine was not working but refused a refund.That in my book is theft pure and simple
February 2024 by lorna saygilier
After paying for air for my tyres the machine wouldn?t work. I asked inside petrol station for my money back and I was told that it was my own fault for not noticing a cone beside the machine. It wasn?t obstructing my access to the machine, the machine could still take my money and had no out of order sign on it. In my opinion it has been set up like this to take money for nothing in return.
December 2023 by Ian H
I will NEVER forget my unfortunate visit to Berwick Upon Tweed. We stopped at this service station to refuel, and I attempted to withdraw some funds from the ATM. It was closed so I asked the attendant if I could withdraw some funds via EFTPOS. OMG, I have NEVER met or encountered anyone so rude in my life. What a NASTY COW she was. Left me with a VERY UNPLEASANT taste of Berwick Upon Tweed. NEVER again will I venture to that part of England. This was my first ever visit from Australia, and I will certainly be my last to that town. Amazing just how opposite the Scots are to the English.
October 2023 by Jeff Steele
Hello, I?m trying to contact the petrol station at Berwick regarding something which I lost tonight, does anyone know the phone number please as the one listed doesn?t work.
October 2023 by Jon
Quite expensive
July 2023 by Marion Ann Dickson
My daughter just bought milk from there 7/7/23 & took a drink when she got home & drank it, it was ROTTON. Not just starting to go off but it was obviously really well gone & the use by date wasn?t there?!? She?s been violently sick for a good while after drinking it. Please check for a use or sell by date. This bottle had the stamps for it with no dates. My daughter continues to be sick now & then.
March 2023 by hassan alsufyani
Super station super staff
February 2023 by Kyle fx
Card machine wouldnt take a shell card for fuel,woman behide the desk never scaned my items and said £4.20 when i said i would pay by card instead she scaned the items and it came for over £5.20 and couldnt answer when questioned about the price difference
October 2022 by Jaro Marines-cs
cheat on prices beware how you pay
August 2022 by nay neck
The service is good and the shop is handy with it being 24 hours. The forecourt is satisfactory. The only thing letting this business nown is the cleanliness of the TOILETS! The hand drier hasn't worked for that long it should get a giro, and the toilets generally could do with a good scrub and repainted.
August 2022 by Laura lennox
My partner has been the last 3 times in 2 weeks to fill up his wagon the same man on the till has said he has scanned his shell app and he hasn?t, the worst customer service!
May 2022 by Chris Sanders
Stood in the que for 10 minutes this morning to then get to the till and told I can't be served due to the till not working! Absolute shambles since it has been taken over! Tills never seem to work , never have any fuel and empty shelves! AVOID AVOID AVOID!!!!!!
December 2021 by Ivana Petrovic
I was using Shell for buying gas and electricity and TV Licence but unfortunately they do not offer this services anymore which is a shame...it was great service to have...staff at shell were nice and they welcomed me nicely that why I give them 5 stars for it but not for disregarding services that community needs because Berwick-upon-Tweed is a small town and it was accessible for me to do this services for my client as her carer to make sure the client has TV and other paid...but unfortunately now need to walk extra mile to pay for TV licence for example, at the post office if accessible.
September 2021 by Barry Howells
Worth going to the Berwick-upon-Tweed Sheel garage just for the V Power, plus its the only non supermarket fuel garage in Berwick, the quality of the diesel and petrol are worth the extra cost in my opinion.
September 2021 by Pseudo BorderScot
Easy, no hassle call for fuel, but adjacent road is busy when trying to leave. Would call again.