March 2024 by Trevor Ash
Tara went the extra mile to help brilliant service
March 2024 by Tom Fairbairn
Mark was a great help chosen a carpet for us recommended
March 2024 by Mary Blair
Emma is exceptional. Knows the products, exceedingly helpful and very personable. Highly recommend.
February 2024 by steven brown
Excellent service. Smooth and quick. Perfect customer services
February 2024 by Helen Richardson (Home Helen)
Excellent service today. Great advice on underlay. Brilliant help with packing car. Would definitely use the Cramlington branch again
February 2024 by Richie Fairlamb
Mark was amazing wish him all the best in his future
February 2024 by cheryl proudfoot
Darren was so friendly and knowledgeable. Thank you
February 2024 by Catherine
We had a quote from this store but unfortunately when we called to pay for it the carpet we were quoted for was discontinued. We ended up going in and Darren helped us find a suitable alternative for a little more but better quality. Only knocking off 1* for the discontinued stock being quoted for. Thanks Darren for your help!
January 2024 by Lyndsey Hay
Alex was really helpful and I found the perfect carpet and underlay at a good price , price matched a local company, couldn't ask for more ! Great service
December 2023 by A Mac
Very knowledgeable, helpful and friendly staff. Alex was great in helping me find the right products for my room.
December 2023 by glassjoe69
Emma in store was fab, professional and thorough placing our order. Very welcoming and friendly too. ??????????
December 2023 by Jack Hawkins
CarpetWrong!! Worse than useless!!First visit they measured the floor wrong.First fitter said he couldn't do the job.Second fitter visit was a no show.Third fitter visit turned out to be them dumping the vinyl in our hallway on the way to the pub.Fourth fitter visit they turned up an hour late for no reason other than being busy in Costa Coffee.On unrolling the vinyl, numerous holes and mis-cuts were found.Numerous visits and phone calls to the showroom just resulted in the standard " I don't know", " it must be the computer " and " I don't know anything about that".Customer Service? Zero.Professionalism? Zero.To be avoided at ALL costs!!
December 2023 by Mags Scott
Tara was super helpful with finding us a carpet remnant for our new porch and getting it cut to size. Highly recommended and thanks Tara :)
November 2023 by Jannette Montgomery
Alex at Cramlington store provided a great service and was extremely friendly and helpful. Will definitely be recommending!
November 2023 by John Turnbull
Purchased hardwood flooring from carpet right, everything went to plan, wood delivered as agreed, fitters arrived on time and completed job to timescale. Very pleased with finished job, very tidy workers throughout and importantly, my wife loves the new flooring. Furniture next.....