January 2024 by abbey simmons
Lovely experience with Lisa Clarke in the cramlington branch!
September 2023 by K M
Very helpful printed off my booking.friendly staff
August 2022 by David Sibley
Lovely friendly staff member and excellent service . Will definitely use again .
July 2022 by Rob Ford
Booked yesterday and as always we received a first class service. Really knowledgeable helpful staff.
July 2022 by allan with
Very good
June 2022 by Toon Barmy
Really helpful staff.Prefer now, to have face-to-face contact after being totally messed about by Jet2 after Covid wrecked travelling in 2020.
May 2022 by Andrea Nicholson
We booked a holiday yesterday at this branch and couldn't be happier with the service recievedAbby was totally professional..Very patientAn extremely pleasant young lady who went above and beyond with no hesitation to ask for guidance from senior staff this young lady is a credit to the company and deserves to be recognisedAndrea and Tommy Nicholson
September 2021 by 4444brado
before booking a holiday, I was very nervous about fkying abroad just now as I dont understand all the documents you need to fill out and what you have to do when entering back in to this country from abroad, I'm getting on in years and need things told to me very simply or written down on paper.I went in to Hays in cramlington and asked the girl for assistance and explained my fears, She started explaining things to me which I did'nt fully understand so I asked her if she would mind writing the details down on a peice of paper so that I could go home and study it to help me understand everything I had to do, she said no she could'nt write it down but she would show me on her screen, the whole object of me going in to hays was to get help which I feel I did'nt get, as there was three customer assistants working there at the time and only one dealing with another customer' I just felt she could have spent a little more time and effort to help. Needless to say I thanked her for her time and went to blyth dawson and sanderson where the manager there was great.
April 2021 by Sarahdip Mason
Great Travel Agents, All the Girls are Lovely, Friendly and very Helpful
March 2021 by heather mills
Crazy member of staff on maternity leave, her and another woman maybe her mother, no masks children running wild touching everything, no social distancing. Cashier seemed un trained
March 2021 by Julie Curtis
Just spoke to lisa fantastic service changed our holiday to next year due to these unprecedented times not a problem at all .Would thoroughly recommend .
January 2021 by Joanne Eardley
Lovely helpful staff. Great for getting currency for your holidays!
September 2020 by Howard Thompson
Been using them for a long time, very good service and friendly staff.