Excellent customer service in branch. Special thanks to Stephanie and her torn cheque repair skills - many thanks.
July 2023
The staff @ the Hexham branch are always accommodating but it's impossible to 'phone through to the branch (or any other) without going through the Halifax automated 0345 number - and that's where the rot sets in; appalling disregard for 'customer care' and a barrage of largely irrelevant questions to which there are offered... read full comment
February 2022
Friendly, helpful staff, nothing too much trouble. Special thanks to Liz Hagan.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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