February 2024 by Paul Murray
I visited Specsavers Hexham branch several times and just wanted to acknowledge the outstanding service they provide each and every time, the atmosphere is always so friendly and not one but all the staff are absolutely brilliant, I would say that this particular branch provide a level of service I have not experienced in retail for a long time, they are to be congratulated and should be proud of what they achieve its outstanding.
February 2024 by Karen Poole
Great service from friendly and professional staff
December 2023 by James Condon
I had my annual check up in Hexham, where I was advised that little change had occurred in my vision. I was taken aback by this believing that I would be advised to purchase new glasses, this was not the case which proved to me that customer care was more important than profit and for this reason I will not look anywhere else for my vision requirements. Highly recommended.
December 2023 by shirley Morgan
Very friendly and helpful staff. Glasses fit great. Optician was very thourough
December 2023 by maughan nicholson
So much better priced specs than local opticians
November 2023 by Caroline Dilger
The staff are very friendly & thorough from start to finish. They take their time with you and I didn't feel rushed. The optician I had was very nice and very thorough, went through all the photos of my eyes with me. Very good experience.
November 2023 by Ali Marsh
great staff and an all round good experience
November 2023 by Simon Armstrong
Very friendly, knowledgeable staff?
October 2023 by ann cowperthwaite
Very little wait when I arrived for my appointment opted for the extra eye scan which was £10. Good range of frames available price range from £69 to £149 so something for all budgets
October 2023 by Joyce Burns
Broken/flawed frame. No quibbles - lenses transferred into like for like. In/out in 10 minutes this morning - excellent service from Jack ?
October 2023 by barbara duggan
The staff at Hexham Specsavers were so attentive to my needs. I felt anxious when i arrived, but I immediately felt very well supported by all the friendly, supportive, well trained staff. I was surprised at the huge price range of glasses, my glasses and eye tests didnt cost as much as i expected. I would highly recommend the excellent services that Specsavers Hexham offer.
June 2023 by Richard Peat
Used this store for the past 8 years always been fantastic service. Was served today by Holly who serviced 3 pairs of glasses for me. She was absolutely fantastic, friendly, polite and cheerful. Would highly recommend!
April 2023 by Andrew Lane
Very nice, friendly and helpful staff, professional service and nice array of glasses.
April 2023 by Carol
The staff at Hexham are super friendly and efficient. I took ages choosing my new frames but they didn't mind and I'm very happy with them
March 2023 by Donna Hornby
Been today for an eye test found everyone very friendly and helpful thank you