January 2024 by A M
The unfortunate experience involved the lady licking her fingers to handle any paper, left everything covered in saliva and germs. Personally, I find the practice of licking fingers to turn pages revolting. Its not only rude but also unhygienic.
December 2023 by Sandra Freer
Staff are a great team. Helpful, kind and friendly.
November 2023 by Louise Barron
Great post office
November 2023 by Howard Ruderman (Howie)
First visit to this post office from my wife to pay for her car vehicle tax. Fast, friendly and efficient service. A big contrast to several other post offices who were both unhelpful and unable to fulfill this simple request. I would definitely recommend the Ponteland Post Office to others, based on my wifes experience there.
June 2023 by Tahira Safdar
Very helpful staff!
September 2020 by Kallum Murray
Allright
July 2020 by Hilary Wood
All obliging. Really useful to have the PO locally. Was disgusted to read some of the negative comments. Nothing could be further from the truth. Excellent staff, great sevice, ALWAYS !
February 2019 by Jackie Simpson
Rude old horrible women.
January 2019 by Matthew Wilson
Fantastic service from all staff, pleasant and helpful. Many thanks
May 2018 by Ash Tietch
Horrible staff, clearly favour one race over another. Gives you dirty looks when you try to post something. They talk politely to Caucasians but rude to coloured people. The three elderly ladies that work should leave when they clearly have dementia. They will probably never read this as they are that old they wonâ??t know how to use a computer. Please use a different post office. This post office is completely outdated, has no structure and needs to be fixed. The first step - remove the racist people from the store
June 2017 by Jandi Blacker
Been going for years, mainly for foreign currency but other things as well and I have always found the staff to be busy but VERY helpful!
April 2017 by Ross S
Service with a scowl guaranteed.
March 2017 by Andrew Whitaker
I went there to post a parcel and it was absolutely fine. I note it has a 1 star rating which I do not agree with, so review is simply reflecting on my service received. Would certainly go back.
March 2017 by Carol Wade
Cashier was extremely rude and unhelpful. She refused to serve me because she was 'cashing up' . It was 8.40am and they opened at 8.30am to serve customers. Worst experience with local post office