October 2023 by Mirsad Trcic
The old witch that works there is very rude .She overcharges customers and always gets post code wrong on the receipt .She charged me £2.70 for a large letter and I pay £2.16 everywhere else .Try to explain that to her she becomes rude and aggressive .She?s deaf as well .
October 2023 by Helen King
Always friendly , polite & very helpful staff.
September 2023 by roslyn gray
All the staff in the Prudhoe Post Office are lovely, friendly, knowledgeable and very helpful. Great service every time.
September 2023 by Robert Newton
Visited prudhoe post office today 13th sept staff were really helpful and very pleasant pleasure to go in there will certainly go back there
September 2023 by Josephine Laidler
Use the Post office every week excellent service ladies are so helpful always go the extra mile
August 2023 by Lucy Lawford
Fantastic service today from the 2 lovely ladies at Prudhoe post office. I went in to verify my ID for my DBS check and they made it very easy for me.
July 2023 by sarah Blake
Our local Post Office doesn?t get half the credit they deserve. I?m a local business owner and sometimes we have to deal with cash transactions, every time I tried going to my local bank they were either closed for the day or only worked half days. The ladies at the Post Office helped me when I either needed to make a cash deposit or withdrawal and I?m always served with a smile and a question about how the business is going. More recently, I moved house and forgot to update my V5 for road tax. Panicking as usual, first chance I got I went up to the Post Office and they not only helped me fill in a new form but managed to sort my car tax out for me as well, calmed me down and explained everything I needed to know for future reference, again asking how the business was going and being served with a smile as always! I?ll never go back to dealing with cash at the bank - use your local Post Office! Face to face service will never go out of fashion ?
July 2023 by Tom
Fantastic friendly service, went the extra mile to wipe the rain from my parcels so they would scan! Saturday 22/07 12:15pm.
March 2023 by Jill Land
I spoke to a lady there today and she was very helpful and professional - thank you Julie
March 2023 by Jamie Foster
Woman with ginger hair needs to learn how to smile.
December 2022 by James Allison
Great little post office. Knowledgeable staff.
August 2022 by Margaret Hughes
Excellent and friendly staff.
July 2021 by bules T
Rude and very abrupt staff. I quote one unmasked barking individual "We're entitled to our lunch". Followed by a slam of the door. A public service that closes for a break. Is this place run for customers or for staff who feel they come first. Like other reviews, go elsewhere or the post office employ staff who are competent in running a business.
July 2021 by darren buckley
Went in seem to be very ran down was two tills. Asked as soon as I came in yes what can I help you with. Said need to renew my drivers license. Ok will have to go to the other line stand on the red spot and wait. Did so was waiting for a old man bless him talking about everything staff member was yes ok lovely well bye for now but in that can't be bothered manor. Have no respect she could have been the only one he talked too all day. Eventually he left so I was called yes what is it. Said very politely would like to renew my drivers license. Was told what the process was felt like I was being given orders. Told me to draw a curtain at the back of me. I didn't understand so she repeated. I closed the wrong one well was like I had just insulted her family the look could have killed. Eventually did get the right curtain. I have dyspraxia so tasks every day instructions arnt simple for me to understand. She said to look at the camera then in a abrobt manor turn your head to me and hold it. Eventually took the picture. While she was sorting last min deatails infront of me said to her college. He actually has a driver's license scary how horrible they don't realize there are people with mental disability you can't see. Was really upsetting hurt my feelings but at least I was polite back. Won't be going back there in a hurry
July 2021 by Judith Speight
Twice I?ve been in here in the last month to collect a parcel and twice the same member of staff has asked me for proof of my address and when I?ve said I?ve not got any she?s got very uppity with me ,been in on other days to collect parcels and other staff have never asked for proof of address ,will not use this post office anymore would rather use the one at crawcrook .
