December 2023 by P Mahall
The worst experience I've ever encountered in any branch, of any bank, in any country!The lady behind the counter was extremely rude and dismissive and the other out front, told us they close at 3pm so didn't have time to do what we needed, when it was only 2.20pm! We later found out that they supposedly stay on until much later to do admin... Do they though!?We were at the point of closing everything we had with Halifax for going on more than 40 years after that experience, but luckily another branch redeemed Halifax!I honestly believed from their attitudes that this Beeston branch was at the point of imminent closure and this explained their total lack of interest, as just giving up! But apparently it's not closing...yet!Someone needs to get in there and sort it out!
November 2023 by Cazza 112
Walked in on Thursday and person behind the till was very rude and clearly not wanting to work or help that afternoon. Rudely gave a phone number for us to call without exploring or finding out why we were in the branch. Very poor service. Will not use this branch again!
July 2023 by Mike Heeley
My experience..Not impressed with the staff there, not prepared to help on a simple matter & quite frankly made to feel i was a pain asking them to do something. The standard answer...you can do it on-line was not what I wanted to hear.Tried ring customer service got cut off twice which is very poor.A customer sales & service course would certainly help.I have visited the bank since the above review & to be fair the staff seemed more proactive, helpful, polite & eager to help, so well done!
June 2023 by Zayn Gulzar
The staff seems like don?t want to work very poor service
August 2022 by Colin Baker
This BEESTON branch seems to be closed more often. Is it closing down completely.
June 2022 by Nelson Cardoso
Hi good morning i just went to Halifax in Beeston to deposit my cheque and the first thing that the staff behind the counter sed, is if i have online banking I could do it online I'm not ear to complain about but make it look like that day don't want to work.
May 2022 by Charliee Hooley
Came in to change my name due to getting married, the gentleman (I believe called Andy) was very helpful, quick and friendly.
July 2021 by Graham Johnson
always very helpfull
September 2020 by Anna Boulton
The service at this branch is very good. I've always found the staff to be friendly, helpful and efficient.
January 2019 by Trev Pollard
Friendly helpful staff in this small branch
November 2018 by Hugh Joel
Located on the pedestrianised shopping area, of Beeston, Nottingham, this Halifax is not exactly user-friendly if you want to drive to get to it with the nearest legal street parking some minutes away. Tesco offers nearer parking opportunities if you want the aggro of driving round its car park.
September 2018 by Scott Spencer
Not one staff member knew the answer to a simple question . Got passed to 3 different departments and still non the wiser.
January 2017 by Corvayn Esdren
Helpful and essential staff
