December 2023 by Andy Davis
Really good pharmacy, 1st order was within the day of ordering it on the NHS app to them texting me, 2nd order was similarly the same day, 3rd order this week has taken 5 days but its a particular item in this order the last pharmacy i used to use always struggled to get (Sharps bin). 100 x better than the pharmacy i used to use (next door to Hicklings lane medical center) and no longer have to deal with their stupid opening times.. Way to go Tesco! Highly recommended. A+++
November 2023 by Paul Johnson
Great experience
May 2023 by as a
Worst management ever seenThe lady manager there doesnt even look like a manager she was rude and ignorrant person everWorking in a pharmacy and that kind of behaviourCant believe itTesco must think before choosing who to make managerI wish i could give less than 1 star because they dont even deserve a starShame on you the lady managerShe should resign after this or should be fired.
March 2023 by A Z
Brown bearded gentleman was very helpful, I believe he is the dispenser
February 2023 by Ashley Collinge
Fast and friendly staff
December 2022 by David wyatt
Terrible service, supposed to open at 8am, at 810am we were told to come back in 15 minutes because they weren't ready. How can something as important as medicine be treated so blasé. Avoid unless it's something not important.
August 2022 by Niall Dog Walker
I?ve always thought the place gives off a sense of apathy whenever I have visited. Unfriendly, and there to do the bare minimum is the perception of my experiences there.A couple of weeks ago I was given a private prescription for some medication and took it to this chemist. The assistant serving me wandered off round the back where there seems to always be more staff than customers. After muttering with presumably the pharmacist, she came back and said: ?Sorry. We haven?t got it.? I took that as my cue to stop hassling them now and leave. No offer was made to see whether I would like them to order the product. I then had to suggest this to her. She grudgingly wandered off round the back again, and in between some laughing and joking, came back with words to the effect of ?we think that will be difficult, and we don?t know when it would arrive.? I took that to mean chemist speak for we can?t be bothered. If I had been asking for liquid saffron I could understand the ?rarity? issue. But it was only cream to rub on my skin, The next day I went to a pharmacy on Chilwell High Road and got the medication straight away and was given it in a far more friendly and professional manner than this establishment offered.One star flatters them.
August 2022 by Lee Warren Simcox
Telephone manners would help , couldn't make my mind up with 1 star or 2 , got me on a good day very reluctant 2
July 2022 by Rachel Sidebottom
Made to feel like an inconvenience by the pharmacist this morning who had no empathy what so ever and even rolled his eyes at me. I'd asked to see the pharmacist but was seen over the counter and not in the consultation room as expected - absolutely no care, compassion or privacy
Seems like customers are just a nuisance - someone to be ignored. Three of them chatting in the back.
May 2022 by Tamara
We are told not to bother our GPS and to go to the pharmacy instead. I did, complaining my son had an itchy scalp and that l suspected he had nits, but that l couldn't see any. The pharmacist would not examine him saying we don't like to treat nits unless they can be seen(?) she also said they had nothing to treat a 10 year old. A few days later we visited family and gave them all nits! I told my GP and she was less than impressed. Needless to say l bought Hedrin from Sainsburys. Definitely won't be using this pharmacy again and it's shambolic customer service!
January 2022 by Rachel Day
Always helpful the many times I have been in to collect prescriptions or to get advice. Have a good stock of medications too. They text you when your prescription is ready.
December 2021 by Julia Stevenson
Fantastic staff, very helpful
July 2021 by Kenneth Etchells
I have always found the staff to be helpful professional and friendly.
September 2020 by Wayne Rogers
Pharmacist was very rude first of all she gave me the wrong prescription when I went back into the shop and told her she started to argue with me and told me to phone my doctors so I did they said that they would phone her to sort it out and call me back when I went back into the shop she was Obviously angry with me she said she didn't want to serve me I told her I was depressed and I need the tablets she laughed and said she will call Security so I left without any tablets. Very bad customer service will never go there again.