October 2023 by peter foster
This is an amazing store. From my first visit for advice to my eye test to getting my new glasses. I had to return 2 days after getting my new specs as I damaged them. The young lady was amazing, she made the repair quickly and without any fuss. She also reminded me they were insured. Everything was made easy and put me at ease. A big thank you and keep up the good work
September 2023 by Stuart Lunn
This is a wonderful Opticians providing exemplary customer service. My wife a Consultant Dr had damaged her glasses while doing some gardening. It was late in the day so I sought the help of Vision Express I explained that without her glasses my wife would not be able to conduct her clinic with patients the following day. Vision Express asked me to leave the glasses with them and come back first thing the following morning as the technician was not in on the day I visited. My wife arrived at the shop in Beeston within 30 mins of it opening and amazingly they had made the repair to the glasses meaning my wife would be able to conduct her patient clinic and Vision Express would not take any money from my wife for the small repair. Absolutely amazing staff and professionalism shown all round to my wife. Thank you Vision Express you are all amazing
July 2023 by Karen
So impressed by the friendliness and efficiency of staff. My glasses are great, good selection of frames and service is 5*.
May 2023 by Charlene Leonardi
I had a wonderful experience at Vision Express Beeston. The customer services was Outstanding. The eye test was very thorough throughout. Roseanna was very helpful finding some glasses that suited me. I was very pleased ? the glasses style have something for everyone and had glasses that were very on trend. Thank you again for such a wonderful experience. I will be recommending to all my friends and family!
April 2023 by Davy Hudson
Vision Express in Beeston have been my opticians for over 10 years. I have always found them to be extremely professional, friendly and helpful - nothing is too much trouble. They always try their best to keep the costs to a minimum and I feel extremely well looked after under the contact lens care scheme. I cannot recommend them highly enough.
February 2023 by Francesca Delfino
I had a very thorough eye examination today . I was really pleased with my eye test and the service provided . I will definitely go here again .
August 2022 by Steve Livesley
I got an appointment at very short notice after I was concerned seeing v large floater in my eye and aching. Did some thorough tests, assured me nothing to be concerned about and given a letter to take to hosp as a precautionary follow up.Very impressed as to the professional and friendly staff.
August 2022 by Helen Wilson
Excellent service and good range of frames. Absolutely would go back. Worth noting it?s probably worth choosing frames pre eye test, to get offer post eye test.
June 2022 by Bill Forrest
Professional and very thorough and listened to what I wanted wear in glasses staff were approachable
March 2022 by john willmott
Went to the Beeston branch today for aeye test, and may I say the service was impeccable I will be coming back for many years. Well done to everyone.
January 2022 by Mel Graham
Always excellent service. Very friendly staff. Louis is fab, always makes me smile. Rose goes over and above to help with anything. A great addition to Beeston and great staff.
January 2022 by Andy Gorst
hi just like to thank louis for his professional service for sorting out my glasses they are great now. Sandra Gorst
January 2022 by Paint Freak
Staff seem stressed and over worked for a pandemic, Many the company needs to reduces the amount of bookings in a day so they can take their time in seeing people and making sure the store isn't over crowded. Oddly they didn't seem to understand why I was there even though I hadn't had an eye test in over 3 years and I need to keep an 'eye' on my vision health as instructed, so that was weird. They tried to just get me to replace the lenses in my current frames even though I wanted new ones, which would have been cheaper than getting my current's reglassed. Prefer their INTU Victoria centre branch as its bigger.
August 2021 by Hannah Barrs
I visited the Beeston branch with my sons (15 and 12) and was really pleased with the service provided by Raeesa and Rose. Very professional, friendly and patient, with excellent advice. I have to have glasses for the first time, and thanks to Rose's advice I can't wait to pick them up and start wearing them!
August 2021 by Caravan Tuggers
Popped in to see about getting eyes tested for myself as it was 4 years ago since my last one and also my wife 11 years for her. Was met by assistant manager Louis what a nice guy and very helpful. He said he could fit us in for the eye test in just over an hour. Eyes tested and he proceeded to show us the lines of frames which he didn't guide me to the most expensive one's and left me to try on to make a shortlist. Consequently glasses ordered along with wifes and paid for. Thank you Louis and the vision express staff at Beeston
