March 2024 by Vikki Brooks
I wanted to share our recent experience with yourselves on Mother?s Day this year. We arrived at around 10:30 and it was clear that it was a very busy day and time at the branch, there were few members of staff around and it was clear that there may have been a staffing issue or the volume of customers exceeded your expectations. The reason I am writing in isn?t because it took a while for our food, or Infact that the food wasn?t quite the temperature we expected, I?m writing in because you can understand this on such a busy day but what was a pleasant surprise was the way a certain member of your team went above and beyond to make everyone?s experience the best that she could make it. Whilst we were waiting for our food this lady was clearing plates and cleaning tables, she saw we were struggling to use the drinks machine as it was out of milk. She informed us that she doesn?t deal with the food/drinks but she will find out what to do an assist us, moments later she was back with milk in hand and worked her way through helping us, I understood how to fill the machine and offered to finish it myself so she can continue with what she was doing but she insisted that she helped us the best she could. In the next 5/10 minutes it was clear that there was a back log on orders and the bar/waiting staff were struggling, I watched her roll up her sleeves and get stuck in, serving, offering assistance, answering queries and above all apologising for the delays. It was clear she was doing all she could to ensure that everyone was catered to and didn?t suffer due to any delays or issues. I feel that this member of staff has gone above and beyond on this day and as such deserves to be recognised for the professionalism and commitment that she has shown your company and your customers. Please pass our personal thanks and I really hope this goes towards giving her the recognition she deserves. If your company rewards their staff whether it be a colleague of the month or bonus then I would love to put her forward for this.
March 2024 by John Patrick
Good service, one lad in particular was on the move all the time, cleaning tables ect. I was there around 1pm, give him a pay rise ?.
March 2024 by Curious29051287213
One bar staff who was run off his feet, at least 20 people waiting, a lot walked out , for goodness sake give the manager enough budget to staff the bar. Spoons are loosing more in lost customers than they would if they employed another bar staff ?
March 2024 by Elaine Ward
Very friendly staff. Service for food and drink very slow. My American burger was served with about 12 fed up fries and the burger didn't look appetising at all .
March 2024 by Jozsef Nagy
Excellent meat free breakfast on my sons 16th
March 2024 by mattiep80
Breakfast & a pint
February 2024 by Ben
Nice Wetherspoons, plenty of seating, quick service and good prices. Enjoyed a meal and a drink with friends. Plenty of choice on the menu and lots of ale options too.
February 2024 by Caroline Thornhill
Good food service slow but good only because of staff
February 2024 by Yvonne Mackie
Nice food, good prices, plenty of choice.
February 2024 by carolinet798
Good food good staff just not enough staff especially when a customer was causing trouble 5 stars to the staff its always been good
February 2024 by Paula Davis
It's OK in here..sometimes hard to get served and lots of smelly people around..great prices , always clean etc and nice to sit out in the summer. Glad we have this in our town.
February 2024 by michael gallear
Great little pub. Very clean and tidy. Parking right next to it. Limited time because shared with Iceland. Friendly staff.
February 2024 by Councillor Richard MacRae
First time visiting today. Ordered our drinks and food, the drinks came, then we had to wait, wait, and wait. The food eventually arrived. I have never had to cut through massed potatoes, which had formed a skin on the top. The mushy peas were dry and looked like had been painted onto the plate. The gravy came in a gravy boat, as I poured it out, it came out in several lumps. The meat pie was not to bad. None of us enjoyed the meals, the people at the next table left more of the food they had ordered and on the way out we heard other complaining about the dry chips. We won't be going there again and we most certainly do not recommend the place, the table was a mess and not been wiped down and cups from who sat there before were left on the table.. not a good experience at all.
February 2024 by alistair russell
Nice fish and chips
February 2024 by Garry Hufton
Wide range of beers at
