November 2023 by Lucie ashall
I went to get my Cambelt changed on my car and sue to it being a tricky job I was thrilled when they did it but also for a great price as well. Great work and great communication through out !!!
October 2023 by Thavee Nishz
Worst garage i?ve encountered. Paid for diagnostics but didn?t check the faults properly.Delayed the work saying the ordered parts were wrong and had to re order them.Whenever i visited the garage on the dates they promised to return the car, the mechanic was fixing other vehicles.Finally they mentioned the problems were covered up and needed another week and more money to fix it.Still charged me for the labor they quoted without fixing anything also returned the car in a worst condition than i handed over.I got the car fixed at a very lower cost and genuinely from a mechanic who knows what he is doing.Conclusion -Drove the car to the bath lane garage due to an oil leakPaid £260 to bath lane garageHad to tow the car to another garage and got it fixed at a lower price and better quality.
October 2023 by Steve
Brilliant service. I had a few issues I needed sorting, I'd been to a couple of other garages and was told it could be this or could be that, but I needed to know definitely what the issues were.I took the car to Bath Lane garage and explained the issues and they took a look. They diagnosed all the issues I was having and fixed everything accordingly.Would highly recommend, their attention to detail is brilliant.Thank you.
September 2023 by Glenn Westwood
Absolutely fantastic garage, i had an issue with my aircon so after reading a review on google i called, and not were they very proffessional they told me to bring it in that same day. I went from no aircon to aircon in the space of an hour after making contact with this garage. Highly recommend. It was my first time using this place and will definitely use them again.
September 2023 by Katie Voxby
Fantastic service from the receptionist to the mechanic. Brilliant price and don?t rip you off. Got my car in quickly for a new clutch and repaired an oil leak that other garages couldn?t find. Very impressed and will be using them again. Thank you!
September 2023 by C S
I just moved to the area and needed a new local garage Bath Lane Garage were great. They got me in to have my brake pads fixed the same day as ringing up and at an affordable price. Everyone very kind and polite, especially the lady behind reception. Definitely recommend!Service: Brakes
August 2023 by Carol
Took car in for radiator replacement and full service. From booking in to collecting car service was brilliant. Emma was very patient and informative as I had a few questions!! Very reasonable price too . Would definitely use again.
August 2023 by Jemma James
Thank you for what you guys have done for me, got to the bottom of a problem other garages couldn't. I would highly recommend people to bring their cars here. Fantastic communication and great people all roundThanks again
July 2023 by Robert Wilford
I recently needed to have work carried out on my car. I would just like to comment by saying what a fantastic job this garage have done for me. My vehicle was needed urgently as I was going away and needed the vehicle sorting quickly. I was so impressed with the service and kindness this garage showed and will use them again for both mine and my wife's car. Thank you so much.Services: Air & cabin filter replacement
July 2023 by Rodney Mcleod
I needed Brakes doing urgently. My regular garage was unable to do this for over a week.These guys squeezed me in and provided a great service, the price was very reasonable too. Highly recommend. I will use them again.Service: Brake service & repair
July 2023 by ShoeboxMoonpieBandaid
Took my car to this garage was told it would take 2 weeks for it to be repaired. Called them two weeks later on the day I was told it would be ready and they said they haven't started it yet because the ramp was blocked or something and they will get it done next. Called them a week later and they said they still haven't started it yet. At this point I had to buy another car as I need mine for work. I got my car back today 9 weeks later. At the point of collection I was expecting them to say sorry for the delay and to offer a discount for the inconvenience and the poor communication but they didn't, I had to ask for one. Terrible communication and customer service they shouldn't tell people their car will be fixed in a time frame when they couldn't complete the fix anywhere near to it. If I was told initially it would take 9 weeks I would have taken my car elsewhere. I will never use this garage again and I will advise my friends against using it too because they clearly don't care about their customers.For some reason I can't respond to the owner below so I will write it here but no you wasn't going to offer a discount. I was asked to pay full price and then challenged it considering the car was fixed 7 weeks late and the communication up to that point was shocking. I was very patient and yes I was told two weeks initially. I understand it was a fairly big job and a week or so over would have been fine. I "smugly" said I would leave a bad review because your "customer service" demanded one. P.s the discount given was £60 which equates to less than £10 for each week it was late. Nice one fella.
July 2023 by Paul Betts
Excellent service at this garage. Got me in straight away to recharge my air con. Lovely polite people and the right price too. Will definitely use again.
July 2023 by Craig Bryan
had our timing belt fitted on our Renault captur 13.6.23. the price quoted was good and was completed on time as advised. would definitely recommend.
June 2023 by Shaun Wheatcroft
I contacted Ian late on a Thursday night ahead of a Bank Holiday weekend and he got back to me straight away. Fantastic service and brilliant price. Had my exhaust fixed within a few hours and a new part ordered and on it. He even helped fit my back wiper after some issues I had with some corroded metal on it.On the Thursday evening I had contacted about 5 companies locally in Mansfield. These were the only guys that have got back to me. I will be back to use their services again and would recommend them to anyone. Thank you for 5 star service! ?Services: Exhaust
May 2023 by Michael Waite
I would like to thank Bath Lane Garage for fitting my clutch which went just before easter and i was stuck in Mansfield and needed to get back home to Bedford, They booked me in there first slot when they reopened after the Easter holidays, Very quick service had my car back just after dinner time, it was the cheapest quote around Mansfield, Service was Great, Polite, Quick and Professional, Thank You Bath Lane Garage. 5 Star Service *****Services: Transmission
