November 2023 by Jessie Gates
We went here to purchase a coffee table. We saw one we liked asked if we could reserve it was told no. Asked if there was anyone around to help carry the coffee table up the steps and to the car park. Once again was told no. Asked if it could be delivered we live 10 minutes down the road to be told it would cost £38 delivery. Absolutely disgusting customer service.
September 2023 by jim folar
Had the honour of visiting this store last week and what a pleasure it was too!! All staff encountered were super pleasant & helpful - not least Nathan. It is heartwarming to receive this level of service & warmth especially from a Charity shop where a lot of the staff do the job voluntarily. I sure will be stopping off there whenever am in Mansfield again.Well done to you all, keep up the good work - It doesn't go unnoticed!
June 2023 by Joe Hull
Girlfriend purchased a fridge freezer from here it lasted 3 months before breaking.
October 2022 by Douglas McNab (Doug)
Plenty of selection. Not found what i'm looking for yet. Price on some items seems very close to retail.
May 2021 by Chad Tesoiere
poorly sevies never will go back never listen to customer and they never gave me my money back and I work 1 day week they would not take my sofa and chair I make feel sick and ruld customer service and I feel uncomfortable go back too the shop and they no too sofa and chair but they are chariy shop never listen too customer are all way right and the manger is sick person
November 2020 by Rob Tucker
Brilliant furniture shop. Not just a charity shop, the mix of old and new is perfect with a great choice and price range. We found some bargains and some unique items. Loved it.
November 2020 by David Siggers
Arranged for a number of items to be collected. Guys completing the collection called with an ETA and arrived exactly as advised. Both very pleasant and extremely polite. Everything taken as booked..easy no issues
November 2020 by Carl Willis
Great place
March 2020 by Lucy Weedop
Picked a wardrobe up today that I'd won on an ebay auction. Rang the shop for directions and Tom answered our call he was very helpful in directing us to the collection point. Upon collecting he helped my partner with it to our vehicle - very good service, he's a credit to the shop!
January 2020 by Kath Hughes
Donated some furniture, would definitely recommend. Excellent service from contacting the shop to the lads that collected it.
February 2018 by Claire Reddington
Bought a sofa about two years ago that had water damage from the shop itself
Now purchased a new sofa and asked them to collect the sofa back from us
We put throws over the sofas from the day we bought them so the condition is the same as the day we got them
They came to collect and got them outside on the driveway started putting them in the van and then said were not taking them and left them on the drive and drove away
So now we are stuck with two sofas that we can't get rid of and have new ones coming tomorrow
Unacceptable customer service
Will not shop with them again
January 2018 by andrew Pattison
Some nice furniture large and small
December 2017 by Ona Austin
Morrison
September 2017 by Ionut Razvan Bran
Very big prices for some donate things.
