January 2024 by DaniANALOG
Took my amplifier into the store to p/X it for one that was in stock, I was told to come back in 20/30 mins while my amp was tested. I came back 30 mins later only to be told to come back in another 30 mins!! Anyway I came back after another 30 mins only to be told that they had no way of testing it!! Why let me waste an hour and a fiver getting coffee whilst I waited. So I decided to buy the new amp anyway but it can't be tested so I said just plug it in to see if it turns on which it did only for smoke to start emanating from said amplifier!! Unbelievable and unprofessional, I certainly won't be shopping there again.
December 2023 by Adam Barnes
Really good service, fully recommend *****
December 2023 by Kerry Clamp
Excellent customer service!!Friendly & Helpful as always :)We wouldn?t go anywhere else!Cheers guys x
December 2023 by Wobbly Bumm
Shocking selling thing that don't work and when u go bk they don't do anything just tell u where a repair shop , wasn't broken after buying was wrapped for christmas
December 2023 by Mathias Rasinski
Fin the best sales man
December 2023 by kyle simpson
Leo legend service in the store helped us find a bargain for Christmas appreciated for the help ????
December 2023 by Billy WilliamC
*First time with Cash Monkey* I found the experience pleasant and satisfactory. The staff were knowledgeable and considerate of my needs. Would definitely recommend Cash Monkey in Mansfield. 5* :)
November 2023 by matt Z
If you want be robbed with your gold... Go with it... Thief's
November 2023 by Tom B
I'm writing this review as fairly as possible, the staff I spoke with and so fourth was absolutely fantastic, great bunch of staff.However the downside is, I purchased a PS5 console on Tuesday the 7th of November, it had a faulty controller of which could have developed a fault during the consoles storage.I got home to find out I couldn't use my controller at all in the slightest due to errors with the controller itself.However the redeeming factor is the staff there went above and beyond to try to get this resolved but unfortunately due to the absolute abysmally poor customer policy about controllers not being warrantied even four hours after purchasing the console meant they couldn't assist in replacing it.The staff offered however other means to resolve the issue, which I appreciated greatly.As for the company itself I have nothing good to say about the company, but the staff are the best I've ever come across lovely people.Thanks for everything guys this is why the fifth star is missing due to the warranty process.
November 2023 by Betty east of england
Went into Sutton-in-Ashfield branch last week. Told that most of my gold jewellery wasn't genuine, offered £180. Sold all but one gold plated piece on Cash for Gold for in excess of £400. He took my gold in the back room to check on 'better scales', I got home with one ring missing!!
October 2023 by Higginson Family
I buy a few tools from here from time to time & im always happy! Being able to get top quality tools at a 3rd of the cost!! Also a big shout out to Fin from here! Hes a top bloke always willing to help and send you off with a smile on your face.
October 2023 by William Sefton-Alderson
The team especially fin, ant and leo, are all very helpful and will get you the best deals that they can give you i have bought several items from them and they have all worked well
October 2023 by Melissa Abrahams
Great staff especially Kelly and Leo ???Great prices and always happy to help
August 2023 by Monia Monika
Fraudsters, liars, lower prices when buying and lose pledged items. Employees not competent, do not take responsibility for their mistake. I DO NOT RECOMMEND!!!!!!
May 2023 by Andrew Eaves
Purchased a Google Pixel 7 to find it blacklisted. Returned without refund from the store (strange process) and no contact from the area manager, Andy who was apparently the only person that could authorise a simple refund.Had to wait over 6 weeks for my credit card company to issue a charge back. Bizarre as they would have incurred extra fees for that in addition. If I'd bought using cash, it would have meant taking them to court.Obviously would not recommend them. Nice friendly staff but powerless and not well trained.
