December 2023 by Jordan Linnington
Some Times more money then Ebay
December 2023 by Melanie Lowe
I went to the Mansfield branch, all the staff was so helpful as I have no knowledge about consoles, I am buying my husband a console for Xmas, all the staff have been so helpful & made me feel at ease, thank you all the team at Cex
November 2023 by Laura Ginn
Really impressed. I bought an iPad from here in August which started losing battery rapidly three months later. Took it back and it was tested in 30 minutes and a replacement provided. Really great service.
October 2023 by Phranqui' Fabian-Nnolum
Customer friendly willing to help
September 2023 by Mark Murray
Isn't cex suppose to be second hand but the games you buy are expensive than the games you buy in supermarkets
August 2023 by Karim Haddaoui
Came few days ago to sell my phone ( good condition and no technical and structure damage on it). At first gave pricing for it which agreed then upon failed testing so I came today 23/08/2023 to collect my phone as I didn?t agree with their asesstement. I was left over half an hour waiting as they lost my phone and testing guy has misplaced. For a good 20 min left me with no explanation then was approach they are checking with the member of staff where they put it. Then asked me to wait longer to check CCTV. all this time waiting and they were looking for a wrong phone although I pointed out that my phone on the shelf as I can see it. Waited over half an hour for no reason then two people came and asked me to give them a receipt when I first came. I explained I didn?t have it as I was not given one when I requested and told me will receive on an email which I never did. Then told me it failed testing as phone has a code so they couldn?t test it. I explained that wasn?t reason given to me when one of your staff phoned me to let me know it failed due to bended phones ( which isn?t). Eventually a member staff I would have gave you a receipt last time and said no you didn?t. Can?t believe waited over half an hour for this mess. Won?t be using their service in the future!!
August 2023 by Douglas McNab (Doug)
Product fine. Service good.
August 2023 by Wercia 555
I'm sorry that I can't give 0 stars.I was in Cex in Sutton in Ashfield to buy Apple Watch for my mom?s birthday. I bought something what I couldn?t pair with my moms iPhone. Guy who sold it to me checked it on the internet and it should work but it didn?t so we made a return. He checked Cex in Mansfield and they had version which could work. After the return money is frozen on my account for 2/3 days. So I came to Mansfield and I asked member of staff if can I try connect it to my moms iPhone and that if it will pair I will take it, I also told her about situation in Cex in Sutton. She said that if I wanna try it I have to pay first what was ridiculous and I asked what if it will not pair? I will wait for 380£ instead of 230£. It was young lady with blonde hair. She start to be rude after she heard my Polish accent and it was looking like she didn?t wanna help me. So I came back to home with nothing. She could offer something what for sure could work with my device, I said as I left the store that I will never go there again if she will still work in that shop.
June 2023 by Katie
Came to buy a game for my son and was served by a rude young lady working with blonde hair. How many times must one person say no to membership until they get the hint, felt as though I was being forced and then has the audacity to ask for a review. Well here you go ?
June 2023 by Jamie Dunn
Spend £12 on a blu ray dvd get all the way home for it not to work on dvd player or Xbox one
May 2023 by James Fletcher
hay great team at CEX Mansfield .. cant believe they have some bad review .. Staff friendly willing to listen to my talk about a number of topics.. great shop organised in a professional way
April 2023 by Nigel Jones
My favourite shop and always friendly staff.
March 2023 by Chris Taylor (Chriz)
Mansfield Very rude staff not going to go there again Sutton in Ashfield CEX is better staff always friendly and willing to help you with anything you need
February 2023 by Charlie Hatcher
Staff are very rude and ignored us once we asked a question. Wouldn?t recommend
January 2023 by Martyn Stone
Web site shows 10.00 opening on a Sunday, sign on door say 10.30, and when you are returning a heavy sonos sub that they sold you blown its too heavy to return to tha car, so they watch you standing in the bed weather for 30min,
