December 2023 by Nimminom Taylor
I had the pleasure of visiting Costa Coffee today, and I must say, the service surpassed my already high expectations. The team working tonight was not only delightful and friendly but also made me feel incredibly welcomed, despite my unawareness of their imminent closing time. What started as a quick stop for a hot chocolate before heading to the supermarket turned into a heartwarming experience. Their warmth and kindness truly brightened my day. I wholeheartedly recommend Costa Cafe to anyone seeking not just great coffee but also an incredibly welcoming atmosphere
December 2023 by Chan The man
Absolute joke. Dont stay over 60 minutes otherwise you will get a £100 parking fine. Why have food business?s with a time limit on it, ive never seen anything like this in my life. Its a cash cow scam and no wonder nothing can be done about it because Civil enforcement are milking money from thin air over it. Other people saying the signs are obvious? they are not because frankly most people dont expect to be time limited when visiting a restaurant or a coffee shop that the car park is purpose built for.
December 2023 by andy toward
Smashing coffee as always. Friendly chaps here too.
December 2023 by Anthony Preston
Never going back there again. Having taken my sister for a coffee on Armistice day morning managed to get a £100 parking fine. That's a expensive hour! Costa not interested and I'm not interested in returning either. Try and find the parking sign, just don't take longer than 60 minutes to do it!
December 2023 by jared wilson
I don't get how some reviews are negative mostly on the parking I mean how can you say you don't see signs there's a sign sign posted on the car park and a massive board telling you as you walk in the door slap.bang in front of you like I think some should get an eye test if they can't see these signs , moved up this way from Wolverhampton around 6 months ago all the staff are friendly, talkative and go out of their way to know your order good atmosphere as well thumbs up from me me and my girlfriend always go here
October 2023 by Lynne Shaw
I visited Costa 2 weeks ago with a friend. We have both been slapped with £100 parking fine (£60 if paid within 14 days) neither of us can remember seeing any signs about the 1 hour limit and were not told about it when ordering. I have used this Costa for years, but NEVER AGAIN, which is a shame as I really like Costa coffee, but not at £120 for 2 cups
October 2023 by Adam Morley
Had a couple of coffees with a friend, ended up with a £100 parking ticket. There was no warning I was aware of and not one member of staff informed us while we were casually sat outside chatting oblivious to the 60 minute parking limit. Disgraceful service , I won?t ever returnParking: Awful treatment by the parking mafia to customers when they get a fine for £100 a few weeks after visiting. Costa take no responsibility
October 2023 by Rider on the storm
WARNING ! DON'T COME HERE IF YOU WANT A MEETING OR TO REFRESH FOR OVER 60 MINS.THERES A PRIVATE COMPANY WHO WILL FINE YOU OVER £100 IF YOURE A MINUTE OVER!STAFF DO NOT WARN YOU AND SAY THEY CANT DO ANYTHING! AND THIS IS ONLY AN ENCLAVE OF MANSFIELD!
August 2023 by Joe Robinson
Nice costa. Quick service. Clean. Good disabled access.
August 2023 by Kate Wardally
The drinks etc were up to the standard I've come to expect from Costa, but the staff weren't very chatty, more stern and all about getting your drink ready so they could be rid of you. There wasn't a pleasant chatty atmosphere either. The tables weren't clean, and those that had been weren't as clean as they should've been. A shame. This particular branch used to be lovely
August 2023 by Nick McCauley
Nothing wrong with the food or drink, the usual costa standard. But both me and my Friends have been stung with a £100 parking fine for staying over an hour. Costa customer services are unwilling to assist and say it is down to the driver. No one remembers seeing any signs, or the tablet which is apparently available to enter car registrations and stay longer. 1 hour is unreasonably short for a coffee shop.Don't get stung, go elsewhere.Parking: Around 40 spaces shared with KFC. Free for 1 hour, but ANPR enforced. Minimal signage and only 1 hour stay too short for a car park with a costa and KFC. £100 fine for staying longer. costa staff unwilling to assist.
August 2023 by B M
Received a £100 parking fine for staying longer than an hour.. this has never been a thing before and I've came here for since it's opened. Tesco's has 3 hours free parking, but no one gets out of there car every visit to double check tiny signs on the lampposts because its a given. Spoke to management and "nothing can be done", put in a complaint - same answer. Spoke to the rat b*****ds who gave out the fine to be given the obvious scummy answer of "there's plenty of signs". Unbelievable slap in the face to loyal customers. I meet friends, do work and have meetings in Costa - never again so I guess I'll be saving more than the £100 fine each month and I refuse to spend a penny here or any other store again. Funnily enough they have a huge sign inside the store now warning customers.. that's a month too late!!!! The morons inside were happy to keep serving me drinks and not once thought to warn me about parking. Getting sick of the UK. We are bent over and robbed blind every single day.
August 2023 by Stewart Bell
Absolute rip off, daylight robbery charging £60 for going over 1 hour stay in there car park (20min over) BEWAREParking: GARBAGE . Warning signs are now up, but were not 3 weeks ago when I visited!
August 2023 by B D
Have the parking rules here changed? You only get 1 hour and have now been charged £60.. never known this and WILL NOT be returning again.
July 2023 by Gary Barber
I was disappointed on this visit. It was a very warm day but the staff had wedged the door open which made the temperature inside quite uncomfortable. Clearly, they do not understand that air conditioning on with a door wedged open is a waste of energy (and money). Table clearing was slow. It wasn't busy, so there were plenty of tables available, but it does not look welcoming to see dirty tables. One staff member even had their lunch at one of the tables, which I don't see as a problem, but the fact that the lunch was clearly from Greggs was "surprising" to see.I look forward to updating my review (hopefully better) when I next visit.
