January 2024 by Libbie Price
Had a lovely experience at Ernest Jones Mcarthur Glen. Had a few supplier issues but was treated with fantastic communication and respect. Overall great experience x will definitely shop there again!!
December 2023 by Sophie Y
Had a wonderful experience having my wedding ring made to mould around my engagement ring. It wasn?t something I even knew you could do. I was given frequent updates on the process including letting me know my engagement ring had arrived safely etc, really appreciated being kept in the loop from start to finish and couldn?t be happier with the end product, so a huge thank you to Dana and all her help with this x
December 2023 by MR A
I had great time, with experts Molly and Ellie who guided me through my shopping experience, would strongly recommend buying from this branch
December 2023 by Rob G
Shocking experience, rude lady working at this shop today. Ex-display items damaged and thrown in the box. I would give the place a miss. Untrustworthy people combined with poor service.
November 2023 by Steve Robbins
We have used Ernest Jones for years and I have been looking for a new ring for sometime now, so we went into the outlet village store at East Midlands and where served by a lovely lady called Ellie , it was quite funny because I thought the ring wouldn?t come off my finger anyway , Ellie sorted it . Very pleased with my ring and excellent service from Ellie which is rare in this day and age . That was stage one stage two was getting my wedding ring off my swollen finger , Ellie said it would be no problem , so out came the tools and with a little bit of perseverance so did my , I was given some practical advice on dealing with my ring finger and some aftercare to help the finger to return to some normality. So thank you for your excellent service most impressed
June 2023 by Lisa Walsh
This is one of my favourite jewellery shops. They always have some sort of a sale & if you're lucky, you can grab a real bargain
March 2023 by Emily hart
Great service!!!!
January 2023 by Helen Marriott
Excellent service by Ellie tonight no pushy sales spent time chatting. Resulted in a sale.
March 2022 by Robert Clay
Poor experience. Assistant was helpful but lacked product knowledge. Had never heard of a well know brand when asked if they had any in stock. Quite a few of the products are ex display or reconditioned.
March 2022 by Ian Wheeliker
Good range of watches. Helpful staff.
March 2022 by Libby Mackenzie
Really helpful staff
March 2022 by Ziggy Sawdust
Nice experience
July 2021 by Wendy Taylor
One of my favourite jewellery stores. I do buy an awful lot from here. Ernest Jones partners with H Samuel so try looking with either for product availability and price match.The staff were friendly and helpful. Will definitely be back.
July 2021 by Dean Leonardi
I went to this store today to buy two wedding rings. We had Barbra as our assistant and I I must say she was amazing and could not do enough for us. We both has irregular ring sizes and took up a lot of her time but she helped us find what we needed.
July 2021 by yasmin crofts
Poor service from a reputable jewellers. I had my engagement ring taken to be resized, took 2 and a half weeks for them to return it to me with the diamond LOOSE!! Absolutely ridiculous for them to return it in such a bad state, a brand new ring with a now loose diamond. Worst part about it, they?re now saying they can send it off to be fixed but could take 4 weeks!! Great way to start my engagement, first month and a half without the ring on my finger. Only advice is don?t bother buying from them.
