October 2021 by Steve Walker
Very happy with all windows fitted in our period property. The wooden sash windows were well matched to the orignals and fitted professionally. No issues with paint at all and also matched perfectly. Russ can be hard to contact which is why this is 4/5 and not 5/5. We had a small problem with 1 sash window which he did fix (after a little chasing). Overall, very happy with the product but communication is the only downfall
October 2019 by Carrie Thain
I have had the most beautiful double glazed inner windows made for an old Victorian house after having new windows in our old house front Russ which were lovely. He is very friendly and a pleasure to deal with. I have had lots of compliments on the new windows and am very happy with them. Great job done by all and the fitter was amazing too!Would happily revisit for mpre windows when we extend. Thanks!
October 2019 by Jonathan Brealey
Peeling paint, uneven finishes, cracking wood, terrible communications, poorly made. Delivered months late to site. They are just a disaster. Just choose anyone else.
October 2018 by Chris Lightbody
Great talker, very slow work, double glazing blowing everywhere, rarely answers a phone call but talented lads at the workshop
October 2017 by Tom Crosby
When doing business with Russ we found him a very slow person to get back to you if he got back to you at all.He made our Bi fold doors, but his after service has been very poor. He recommended a fitter to fit the doors called C&I joinery who were worse than poor. They worked in partnership.Half way through the job, Russ took them off to go too another job, yet I was expected to pay the fitters direct. In reality they were actually working for me!! This meant , my windows were exposed, no glass had been fitted, and the doors were not fitted properly at this stage..we had water coming into the room all weekend. My husband and son, had to put the taupolin up that the fitters couldn't be bothered to do.We were left like that for 2 weeks.Gascoigne joinery are very expensive and definitely not value for money.. once they have your money they don't want to know.They promised for a French polisher to sort out some of our problems with the doors. Yet once they both visited to see what was involved I never heard from either of them again.We are now in a situation where we are going to court with the fitters that were introduced to us by Gascoigne's..We would not recommended either organisation..
