November 2023 by Lavinia
An member of staff who came in as an customer , walked in and started on another customer who were most likely an teenager just scanning her items on self service. I overhearded the customer yell at to grow up and move out of her dads house all because she chosen to pay for her dads stuff. The member of staff ( who came in as an customer ) who started on the teenager Then followed the girl out of the store calling her names and swearing at her I were stood in the qeue behind this person when this happened. Other staff pressent didnt say anything or try to stop it. It made me upset having to witness an off duty member of staff having ago at an teenager. The member of staff had black hair and had an different accent. Im an witness and I dont feel comfortable going back into this store after how they treated that teenager.
November 2023 by Amy
Not nice when an customer in their 40s starts an fight with an young girl over something stupid. Not nice seeing that whilst shopping. Wont be coming back in. Should had thrown her out.
August 2023 by Cira Lea
Great offers
June 2023 by Mindful Moments
Excellent staff, great bargains xx
April 2023 by JAMES SCARBOROUGH
Good choice,great prices.
April 2023 by Caroline Mott
Love it but staff need to smile more
March 2023 by Anthony Gower
Great priced products to help me keep my food bill lower.I especially love the xsell frozen foods
February 2023 by Daniel Bolton
Opening hours needs updating!!!Says 5pm closing for Sundays to get turned away at 3.59pm because they are closed.Having worked in retail and hospitality for 13 years now some of the staffs attitudes and manners with customers is also abit disgusting. Numerous times when they are open and ive called in for some bits.. no smiles, no manners at the till, nobody enjoys their job I don't think
December 2022 by david baguley
Same as most heron stores was clean tidy a bargain compared to most supermarkets. Certain staff who work at this store seem to bring there home life problems to work and are extremely rude and impolite. The rest of the staff are fantastic always have a smile always happy to help and also have a chit chat if not too busy.
October 2022 by Kerry Lyons
Always great bargains to be had here, and a huge amount of choice
September 2022 by Masoud Ziaikheare
I went here several times, but the only staff with creativity is Mrs. Africa, who is sometimes behind the cash register. The reason for these five stars is only the good manners of the cashier, who is black from Africa
July 2022 by Maziar Ziai
I went here several times, but the only staff with creativity is Mrs. Africa, who is sometimes behind the cash register. The reason for these five stars is only the good manners of the cashier, who is black from Africa
July 2022 by Masoud Ziai
I went here several times, but the only staff with creativity is Mrs. Africa, who is sometimes behind the cash register. The reason for these five stars is only the good manners of the cashier, who is black from Africa
May 2022 by MammaMags 55
Staff need a course on manners , will not be going back
April 2022 by Kevin Carter
Once again, I find myself feeling as though I am an inconvenience to the staff upon visiting the store. The cashier that tended to me today was very rude, abrupt and tossed my receipt aside instead of handing it to me.This is not the first time I?ve been treated like this in this branch; the exact same staff member has ignored me as a customer multiple times to engage in conversation with another staff member, and didn?t even give me the opportunity to bag my items up before serving the next customer which obviously caused unnecessary issues for both myself and the other customer.This is not acceptable. I appreciate Heron Foods products and their prices and wish to continue shopping here, but I am actively wanting to avoid this branch unless as a last resort due to the treatment by the staff. Please investigate this and come to a conclusion.
