October 2023 by Tina Turtle
Recently took my white gold engagement & wedding ring in to be rhodium coated after wearing them in my hot tub & becoming very tarnished, excellent service & outstanding quality, would definitely recommend Jolly?s & will use again.
September 2023 by Bramster22
Pricing seems good and the staff at the counter are very helpful and kind people, however over the phone customer service is dreadful and it has left a bad taste.Called on the weekend to confirm a time frame, employee clearly did not want to help and did not care about my query
July 2023 by Andy Raye
Josh the jeweller is fantastic and offers superb customer service for an engagement ring to be cleaned and resized
July 2023 by Piers Casimir
Super service, great price on a diamond I bought.Fast delivery.Thank you.
July 2023 by stevie lawrence
Ordered a beautiful bracelet bracelet on their website and I am thrilled with it and the service received from Josh! Thank you x
January 2023 by Amelya G Glynn
This company is amazing. They are helpful and their items are just as good if not better in real life. I am one happy customer. I would give them 20 stars if I could
December 2022 by maria hughes
I purchased an Amethyst white gold ring last week. I spoke to Tom on several occasions regarding ring sizing, pricing and shipping, he could not have been more friendly and helpful. I recymy ring today and it is stunning. It is everything I have been looking for.
October 2022 by The fuzzy Scrapper
Unfortunately had abit of a negative experience. Purchased a ring sold as Sterling Silver set with black and white diamonds, got it home tested the stones as I do with all new pieces I buy . Nope CZs . Fair enough when I went back and pointed it out they checked and said we?re so sorry this was an error their end and the stones are in fact czs . They did give me a refund of the cost price however at this point I?ve done 2 round trips from Nottingham city centre to Mansfield once to collect once to return. Taking over 2 hours a time so I?m kind of still out of pocket . And I worry that a jeweller that has so much experience missed this . I?d recommend getting your purchases from here verified by another independent jewellers if you have any doubt as if they missed this what else have they missed ?
August 2022 by Esmond Wilson
The best quality jeweller's the staff are second to none always walk away happy I've used jollys for years great people great service and lovely jewellery
August 2022 by P
I had such a good experience ordering a ring from Jollys? website. I needed the ring resized so I called to make sure this could be done and spoke with Tom. He advised me to complete the order he confirmed he had received my request and would ensure the size was adjusted. The next day my order arrived in perfect condition sized correctly I?m very happy with the product and customer service I received. Thank you Tom.
May 2022 by Daryl Morgan
Purchased a belcher chain from here a few years back, staff were friendly and knowledgeable about their stock, took my old chain as a deposit and offered me a 0% interest finance on the new chain and they also changed my tag watch battery whilst I waited 5* service all round!
May 2022 by Barry Hawley
?All Work Done Here Always Top ? Quality Work ? Had Safety Chains On Chains Many Times ??And Mended Chains On Others Time?s When Needed Mended Many Thanks ??Top ? Shop To Visit ??
November 2021 by David Reynolds
Many thanks to Tom and the team at Jolly's Jewellers for their effort ensuring my purchase transaction of an 'Omega Seamaster' watch was trouble free and satisfying.The watch was thoroughly inspected, serviced and polished to a very high standard at Jolly's ; the finished article is beyond superb !I would have no hesitation with another purchase from this family owned jewellers; customer service light years ahead of all the big named jewellers on the high street .Many thanks to Tom & Team
October 2021 by Rebekah Hemmings
We have regularly used Jollys for a variety of occasions and nothing has ever been too much trouble. They are reliable and I have no qualms in recommending them to others. It's so nice to find a jewellers that doesn't want to rip you off and is honest. I leave my engagement ring and wedding ring with them and they come back looking like new! Thank you!
September 2021 by Danny Everett
Excellent jewellers very professional and friendly, I've bought a few pieces from here top quality items, I also had a small repair that needed fixing no issues at all I sent it back and it was repaired and returned in a few days no questions asked, highly recommend buying from here I will be again.