January 2024 by Ravi Pertab
I have never visited this branch, but I rang them and got through straight away. The lady on the phone was very helpful and informative.
January 2024 by Sarah Shwartz
Are now your staff as close my saving account please can you open it up for me it had £900.000 in then account
October 2023 by Smurf ?Lovebirds? Mrs smurf
Really helpful staff , very friendly
July 2023 by Gerard Tynan
Very good frendley staff and excellent customer service and would recommend to all
April 2023 by Ray Hogan
Great service staff very helpful.Very pleased with staff members and where a Pleasure Many thanks to All
December 2022 by Andy Jones
Called with my partner to try and arrange a 1yr Fixed Rate Bond, to be opened in joint names but online as the rate was better. We thought from our own research that we needed to have an existing joint account. Rodell, who fielded the enquiry confirmed that our assumption was correct. He quickly opened an Instant Saver in joint names and explained that the best way to open the Fixed Rate Bond would be to deposit the amount in the Joint InstantSaver, then once the funds had cleared open the Fixed Rate Bond via the Nationwide App. He gave us a demonstration by helping us download the App.A very patient, friendly and well informed member of staff. Thank you
August 2022 by Steve Fletcher
Been with Nationwide ( Mansfield) for 5 years! Been Brilliant throughout. Friendly professional staff, always willing to help.
June 2022 by Mark Osborne
I switched not long ago the members of staff was so happy to help thanks to them
March 2022 by Jane Marshall
I've recently done a 7 day switch from another bank. The staff here have been kind and helpful throughout. Nothing was too much trouble. Special thanks to Scott and Leanne.
July 2021 by Tana
I've banked here at Mansfield's Nationwide branch for nearly 20 years and they have always been helpful and friendly but today in a time of confusion and need of help because of a bereavement I was greeted at the front of branch by a incredibly rude employee named David at approximately 12.20pm.I needed a quick question answering so I would know if I needed to join the lengthy queue or if my problem could have been solved over the phone.Instead David was rude and condescending which caused a scene when I asked him what his name was.By the time I had joined the back of the queue and he actually asked me what was my problem he then took me straight into the branch where a lovely lady then sorted my problem out easily and professionally.If it wasn't for the other members of staff who have always been helpful I would be considering moving all 4 of my accounts from Nationwide.Very disappointing experience today !!!
July 2021 by vicki carol young
Always a pleasure to visit the Mansfield branch. The staff are polite and helpful.
July 2021 by Gary young
Fantastic team at this branch! But a big thank you to Amiee for all your help!
July 2021 by John Watson
Fantastic service.always helpful and friendly.
September 2020 by Bev Randall
Staff polite but clearly overworked and understaffed, this branch is well overdue for a refit and in dire need of extra staff.
July 2019 by Michelle Jordan
Building societies are always better than bank's, but Mansfield's nationwide needs more counters with a few more staff, other than that staff are helpful and customer service is great, just one thing I need to say is I don't like the fact that nationwide are taking your money and putting it into a holding account days before it's due to be paid out, you should take it on the day of DD's not before.
