July 2023 by Lee Spalding
We order our repeat prescriptions from here and they are continually out of stock on items and sometimes unable to find prescriptions at all. The last straw for me was today when i went in to buy some nasal spray for a cold. Took it home and I had brought the wrong stuff so went to return it unopened within 5 minutes. The guy told me I could not have a refund because of public safety. I am now going to vote with my feet and go elsewhere.
July 2023 by Sonia Talbot
My son collected his prescription from this pharmacy last Friday to be given insulin with wrong dispensing labels on them, labels were meant for another insulin which he hadn't been given. When he returned on Saturday to collect what was outstanding to him he was spoken to rudely by staff for a mistake staff there had made. Working in pharmacy for 20 years myself ss a dispenser I find this really unacceptable. What's happened to customer service? An apology would have been better response in this case I think
January 2023 by Andrew Wyatt
I received excellent service from the time's I've been to this pharmacy for both medical advice and to collect proscriptions always finding a welcoming and friendly atmosphere, and the way the staff dealt with my personal situation professionally and I felt at ease to speak openly and the whole time never felt like I was being judged by the staff which from the years I've delt with my medical situation have never felt so at ease to ask advice on embarrassing medical issues.Rarely will you find a pharmacy of this high standard 5 star'sA special mention to Armo has I alway manage to leave with a smile when served by you
January 2023 by Mark Murf
Easily most hopeful chemist ever been to a lot of places could not get eye gel needed both times these have ordered it for me and got me down monthly so will always have some can not say grateful are for all there help nothing to much trouble
December 2022 by Margaret Carter (Mags)
This is a wonderful Pharmacy. They are friendly and very helpful if you have a medical problem. Your medication is always ready for you and best of all open when you really need them.
October 2022 by Lillian Mcilvenna
I.would recommend Oakwood pharmacy 100% it is a very friendly helpful and professional if there is anything you need help with they are always be on hand to give assistance . The staff are always on hand to help to give advice and help if you haven't tried the shop then give them ago.
October 2022 by Sabine Skjellund
Very poor customer service. Always problems with providing prescriptions. Rude, unhelpful, inexperienced and unprofessional staff. Never any HRT patches in stock, despite the pharmacy round the corner has plenty! Just AVOID!*Edit - Just had the store manager call me uninvited on my private number, to continue the unhelpful line of discussion! I could hardly believe it! Shockingly unhelpful and unprofessional!
October 2022 by Gazza66
I would 100% recommend using this pharmacy. The team are always friendly and helpful and go above and beyond. Very professional and well presented staff. 10/10
October 2022 by DeeJ
Fantastic service. 100% recommend this Pharmacy.
September 2022 by nicola staton
Very poor service. As a previous review states I would advise anyone to check their prescription before leaving. They took ages to find my prescription when they did finally find it I arrived home to find one box missing. Telephoned back the same afternoon to say one is missing to be asked am I sure. Eventually agreed to put another box aside for me to collect which I called the next day to be told they couldn?t find it and could I come back Monday. Fuming! Staff clearly don?t know what they are doing.
June 2022 by Paul Wilkinson
Abrupt on the phone, not a very friendly service at all, it's as thought they don't want to serve you, my recommendation is try one of the other chemist's
April 2022 by bex babes
Staff are always friendly and eager to help but I urge people to CHECK your prescription before leaving as Iv been missing medications several times now! And once you?ve left the store, they can?t always remedy the matter.
February 2022 by -Selene- MamaNurgle-
In My Opinion there is no pharmacy that is better in Mansfield woodhouse! I have to say that the pharmacy team is just so kind ,friendly,helpful and just all round caring people. They have taken care of me and I am so so grateful for all the help and care from Mandeep and Imran ! Absolutely fantastic team and fantastic Pharmacy! ?
January 2022 by Thomas Ten
If you?re thinking of calling this pharmacyDon?t waste your timeit?s constantly engagedA particular staff member is always on his phone,on the works phone making personal calls or perusing on their netbook viewing none work related things (it?s up to them I suppose, each & everyone to their own but it doesn?t seem very professional)& when folks are waiting patiently to be served,the person in question takes their time & makes one feel like they?re the ones doing you the favour!Maybe they?re the owner & that they have a right to be above everyone else (the little people).
December 2021 by Derin Regi
An immaculate pharmacy with welcoming staff members who are always happy to help. The service is top-notch; to the point it almost feels like a 2nd home.The Oakwood Pharmacy team is dedicated to their roles in which they are adamant that we as customers get the best self-care and advice.I was speaking with one of the pharmacists there and she said that they manage to get over 500+ prescriptions finished in the day which still astonishes me!I am forever grateful that this Pharmacy operates at a much longer time than others in the local area. This is so crucial as it accepts emergency prescriptions to be dispensed at night, and there is no wait to come and collect it.Thank you Oakwood Pharmacy Team for serving customers willingly even through these Covid-19 restricted conditions that we are currently living in. Wish nothing but success for you guys!!!
