January 2024 by Victor Connaway
Arrogant service advisor. Booked my vehicle for an 8:30 oil service, arrived 10min before as requested, only to be told they could only start the oil change at 13:00.Was told they had carried overs from the previous day!Poor workshop scheduling/ loading, lack of communication with customers, and an incompetent front office who have no idea what customer service entails. I cancelled and requested a refund.
January 2024 by Neil
Took my wife's car to Halford's for its MoT. One issue needed to be sorted. All done now by Halfords. They are busy - which is a good sign I think - so you will need to book with plenty of time. Thanks to Brandon for sorting the car. I would recommend.
December 2023 by Leanda Price
It's ok if you get a deal online. However, costs to fix your car...forget it!! Astronomical!! Shop around. Believe me, you can get work done half the price.
December 2023 by Uk Bar Services Ltd Your Party Our Business
Took my Vauxhall Vivaro in with alternator problem to be looked at. All sorted with replacement alternator on the same day.Fantastic efficient service from all the staff in Newark.Highly recommended. ??Thankyou.
November 2023 by Peter Preston
Don't sign up for motoring club big mistake taken 3 months to get some one to cancel in meantime keep taking money from account bank can't block direct debit complete theives stay clear
October 2023 by Andy Griffin
Used to service a hire van, very polite and efficient?
July 2023 by Emma Birkin
Lovely staff welcoming and knowledgeable would highly recommend
July 2023 by Andrew Porter
I had an MOT and Service booked in at Halfords because my normal local garage (where I have taken my car for years and is amazing was over run and couldn't do it before the MOT ran out). They did the MOT, the car passed but on the Advisory they said that I need some new brakes etc, They quoted around £1000 for the work but I declined it as I prefer to take it to my own local garage. They have just let me know there is absolutely nothing that needs replacing and there are no problems!I know very little about cars and have to trust what mechanics are telling me is true, I thought Halfords was a trustworthy brand as I couldn't use my local garage. Never again!!!!
June 2023 by wyattap
Competitive prices, quick... and the communications excellent.Emails to say your vehicle is ready, phone calls and health checks.Well recommended
June 2023 by Alexander
Got my car through its MOT same day after it failed 1st time. Great customer service. Kept me informed and updated. Thanks to Callum for sorting my car out as I needed it the next day.
June 2023 by David Barthorpe
Took to get tyres done ,picked up and all warning light on in car had to do a reset on them
May 2023 by Phil Sheldon
Book in for a time slot to be told it will be 2 hours till my car is looked at. The staff member was abrupt and only wanted to do 1 of the jobs I'd asked for. Didnt stay to get work done . Won't be going back.
February 2023 by Ian Statham
Took my wife's car in for a Service and MOT. Staff are always very friendly and prices are very competitive. Centre Manager Graham always takes the time to discuss any works being done on your vehicle and is super helpful with any queries or concerns about your car. Honestly can't fault the team over at Halfords Autocentre Newark. Top notch service!
January 2023 by Gherghel Alin
4h for two tyres. Disappointing I'm sure I will not come back again.Services: Steering & suspension repair
December 2022 by morne l
I've had my car serviced there twice and had no complaints. I've taken it there for its third service and the actual work was done fine. However the online service history that my car has, has not been updated. The Autocentre has done it the first two times without any difficulty however now after three phone calls and almost a month later there's been no update. The last phone call's response was: "well I've e-mailed the guy who does that and he should have done it so if it's not done at the end of the week just call again mate".I cannot understand why it is such a difficult thing to do suddenly and I think it's reasonable for my car to have a full documented service history.
