January 2024 by Imogen loach-martin
Just got my lightbulbs refitted by Katie, lovely worker at newark halfords, extremely helpful and informative. 5 star review
January 2024 by Fran Edwards
Very helpful staff, got served quickly and new headlight bulb fitted.
January 2024 by Random Videos
I had to replace my bulb lights that were out the staff was very friendly and gave very good tips especially the person that was doing the bulbs name was Katie absolutely wonderful person very pleasing and very friendly hope to have business with her again, p.s the manager was very friedly as well, great staff :)
December 2023 by Enoch Olalude
Overall, i like this store as it offers a wide range of motoring and cycling products, as well as services. Their online shopping experience is user-friendly, with easy navigation, detailed product descriptions, images, customer reviews, and ratings. They also offer convenient delivery options. By taking advantage of these features, customers can make the most of their online and in-store shopping experience with Halfords. I bought a steering wheel lock, car air freshener, and auto winter supplies, and the prices were reasonable.
December 2023 by Constantin Nistoreanu
Absolutely useless. Ordered something online, for pick up in store. Order was delayed for more than 2 weeks, no notifications in the mean time, only to receive an e-mail that it has been collected. After several calls to customer service, i was able to sort it. DO NOT BOTHER, AVOID. Pay a bit more and buy somewhere else, save yourself the hassle. DO NOT RECOMMEND using Halfords. I sure am not going to, ever again.
December 2023 by Tracy Westhead
Brilliant experience. Very helpful and courteous. Very pleased
November 2023 by Sue Phillips
Karcher hoover bought through Halfords, perfect for the job required. Prompt efficient service by Halfords as usual.
October 2023 by Olivia Greenway
Finding the parts I needed for my car was quick and easy using the in store tablets, and when we purchased the part and asked for it to be fitted service was prompt and someone came to the car quickly. However, the woman that fitted the part was potentially the rudest human I have ever come across. Forget customer service, this was just a lack of basic manners. If I?d have thrown nuts and bolts in her eyes then I still don?t think it would have warranted being treated like that. Used to think this was a friendly, quick and helpful store but it?s really put me off going back.
October 2023 by Roy Goodman
Telephone booking was absolutely appalling and very lengthy = 1hr wasted! Even 2 calls and 2 assistants were unable to book my bike in for its 2nd year Silver Service on a 3yr Halfords CycleCare plan, and I made a formal complaint on the phone.The shop did not ring me to say when the service was complete (as promised) and it was 7 hours later that I decided to ring myself, and found out it was already complete!I would NOT recommend this kind of experience to anybody...
October 2023 by Lee Corringham
Great service fixing my lads bike. To get good customer service now a days is rare, but very impressed with todays service ????
September 2023 by Claire Pearson
Steph and max at Halfords Newark were amazing, they did mine and my brothers cars 10 point checks and went above and beyond total legends
September 2023 by Paul Edwards
Wow what can I say top service they were very helpful and knowledgeable of what they were doing so happy that they were able to fix my bike feels like brand new now will definitely use them again.
September 2023 by Allister Spence
I want to give a big shoutout to Wiktor at Halfords Newark! Last Tuesday, my bike had a flat tyre, and it couldn't have happened at a worse time. But Wiktor, despite it being his day off, went out of his way to fix my puncture.His knowledge and dedication was outstanding. He fixed my bike in a jiffy, and I was back on the road, all thanks to him.I can't thank Wiktor and the Halfords Newark team enough for their exceptional service.
September 2023 by Sarah Dixon
Marc was super helpful, brilliant and speedy. Went above and beyond to sort my bike out for me and I?m so grateful!
August 2023 by Martin Leech
This branch in Newark go the extra mile when it comes to customer service. The Manager, Mark, personally went to another branch to pick up my tool box when he saw the one they had in stock had a dent in it. I is was kept informed at each step. First class. Highly recommend using them. Thanks guys.
