October 2023 by steve bennett
we use this post office nearly every day and every single one of the staff are brilliant, very helpful
August 2023 by Lisa Ridgway
I'm getting increasingly frustrated as much as the lady maybe helpful the whole of Royal Mail is getting a joke especially for what they charge for a service to deliver and still don't deliver2 items sent 1st class Tracked and signed for only one of these items arrived next day (the card) the other 10 days on still has not arrived both for a 70th Wedding Anniversary and was a boxSpecial delivery was then sent to Scotland currently nothing updated on the system to say it was delivered and the person receiving confirms not received again a boxYou contact Royal Mail and they can't give you any information so either the post office staff are not sending parcels or someone in Royal Mail is stealingFor the service that is being paid for if you can't deliver as stated on your delivery service then I guess its time for other couriers to take over and deliver
February 2023 by Nin Sumal
Thank you Balderton post office, for excellent customer service and meeting all our business needs since banks are slowly closing down.
January 2023 by Simon Hague
Girl behind counter was very helpful and pleasant.
January 2023 by Avinash Mandhala
They do more than just deliver post.I spoke to a lady and she was absolutely amazing. She assisted me so well and was so polite. 10/10 for her customer service. She deserves a recognition as she went over the top to help and made everything seem so simple. I can not thank her enough for the support and professionalism she showed. Many thanks indeed. :-)
August 2022 by Daxxanna
Polite and helpful. Gets busy at times but it's not normally a long wait until you are served
July 2022 by Jamie Dent
Fantastic service. The man at the desk behaved like a real person and offered genuine help with my form, and he was very competent and patient. I was pleased to get such a great experience from a small local post office.
July 2021 by Ellee Hudson
I?d recommend this post office - lovely staff, both very helpful and chatty whilst providing excellent service. They?ve recently started selling seasonal cards/gifts, offering a wide variety, which is a great addition to the store. I send parcels regularly and have had a positive experience each time I have visited.
July 2021 by Harry Lee (Hazzman4545)
My experience with this post office has always been pretty good, most recently i had to send off documents as proof for something, obviously i wanted it tracked because it's quite important and they immediately explained the different ways they could post it.The shop is a packed with all sorts of things, more than it should be because it is quite a small shop but they helped me quite a lot.
July 2021 by Stefan Williams
I asked for Proof of Delivery for a letter that I handed over the counter. I was charged a premium rate and was given a receipt as usual when I use this service. Next day I saw that the receipt was for a Horizon Certificate of Posting which is not the same thing. A serious error when sending legal documents. Apparently I should have asked for Signature Service. On the phone the counter staff said that was my own fault and they could not discuss it because they had customers. How's that for customer service?
July 2021 by Michael Dixon
Poor customer service. No acknowledgement that you there. No welcome smile. The two owners / proprietors should take a leaf, from the Card shop lady in Brisbane Court shops and realise that they are there to serve the customers. I?m afraid they won?t last too long, if the current ?moods? prevail.
July 2021 by Harry Ambrose
Lovely post office where the couple are nothing but kind and helpful. Have used frequently recently selling items on ebay with no issues whatsoever. If you are lucky, you might get to meet the cute canine post master too! :-)
July 2021 by Rob Walker
Absolute shambles of a post office with the most unhelpful owner you could imagine. Sends a parcel on the wrong service and does not want to know about resolving the problem. A really couldn't care less attitude. He could not even tell me where the parcels go once they left him!!! I said that I would sort out the problem myself if he gave me the number to call... He couldn't even do that. He was an absolute joke... Clueless when it come to service. DO NOT USE THIS POST OFFICE!!!
July 2021 by Brodie
From now on I will use a different Post Office, this one the owners are unhelpful, and are rude with no manners with it's customers. The place is also untidy and not organised at all. Parcels are just pilled up in no order.
November 2020 by Du Pupiai
Avoid this branch!!!! It seems that parcels keep disappearing here. Whenever I use this branch they manage to loose whatever I am sending, then takes me ages to get refund from the company. It seems that they don't have any space, very cramped, all parcels are just put together in no apparent order, just a mess. At least for parcel services, please save your time and avoid.
