February 2024 by Annie Rey
Great eye test person and seller of glasses person. Gordon is a legend!
February 2024 by Trish Nicholls
Very nice people, repaired my glasses
February 2024 by Julia Parry-Jones
My journey started about 3 years ago when I visited for a regular check , and the optician I saw at that time was able to diagnose a problem I had had for some years - when others I had seen had not , that gentleman spent about 2 hours helping me . Because of him I was referred to hospital where I was treated , diagnosed and monitored .????The condition now seems stable so I saw a different optician on 9/2/24 who was equally helpful and professional ?? Chris helped choose frames and organised the lenses , which took much of his day to find a lab to provide my unusual prescription .I will always be grateful to Specksavers for their services they are special people , Thank you ??
February 2024 by Carole Mackinder
Called in the Newark shop in desperate need of a hearing appointment. Was told I needed to phone Leicester to get an appointment and they couldn't even give me any idea of when the next appointment was. Poor, unfriendly service. Gave up and went to Boots.
January 2024 by Robert Smith
I have been using Specsavers Newark on Trent since moving here 4 years ago. Top value in terms of service, choice and cost.If they provided coffee and cake as well I think I?d make weekly visits
December 2023 by Ben Elvers
We called in for an arranged appointment and were seen on time by a friendly optician. He helped put the child at ease as they were anxious.Although they could not assess them due to not being able to get close enough to the desk as they use a wheelchair they gave us the number to set up a home visit which we did and the home care team were amazing and really accommodating.
December 2023 by Janet Gibson
Highly satisfied with the service I received.
November 2023 by Gerard Davies
Didn?t contact me when they said they would, got the order wrong, didn?t get replacement glasses when they said they would, and still missed promised call backs . And you pay up front. Had excellent service from other branches before.
November 2023 by Emily Page
Used Specsavers since I was a young child for glasses and contact lenses. They have recently helped diagnose some eye symptoms I was having efficiently. Would always recommend.
October 2023 by Di Sweeney
Had an email & text that my sight test was due a week ago - was unexpectedly in town so called in to see if they could do the test today - amazingly they could! So I return an hour later. So friendly & welcoming - the sight test took quite a while but that was because it was so thorough, I was not rushed & Shan explained everything so well - they have referred me as there was a concern over one of the tests but that?s a good thing - better to be safe than sorry right?
October 2023 by Caroline Gui
Excellent customer service! Both Mohammed who served me were really patient and helpful. They represented!The optician are experience and really amicale? it is fair to say that from the time u enter, the whole store are friendly:)
October 2023 by Georgina Blackhurst
Poor experience getting my daughter's glasses - long wait time, had to chase multiple times regarding collection, when we showed we were told we needed an appointment, staff seem unsure of what they are doing which causes long delays and stress. Wouldn't use again unfortunately.
September 2023 by Carl Henfrey
Good quality service and pleasant staff,
August 2023 by Alison Walters
Absolutely smashed it. From entering to leaving I was happy from the lady that greeted me the pre optician test man was amazing and the eye test was thorough and advice and reassured from the optician .on my going to pay they were willing to let. ME choose frames 15 mins before late night closing .
July 2023 by Gareth Bamford
I had an issue with a pair of glasses i bought a couple of months ago. The team were really accommodating and sorted me out straight away. Thanks guys, you?re amazing!