October 2021 by Mark Hall
Sarah served me and was incredibly helpful, patient and friendly. Thank you so much Sarah for looking after this DIY beginner.
October 2021 by Steve Medcalf
Attended today for a new mortice lock, some screws and some Gripfill. We were served by Diane who was genuinely the most helpful person I have ever dealt with at any of the Toolstation outlets I have used. For me this is high praise indeed as I have never had a bad experience at any of their outlets. The point being is that Diane was incredibly well informed about the products she supplied us, the lock particularly. We took the old lock and she immediately recognised exactly what it was and what size it was and fetched a perfectly matched one first go. You have a brilliant employee in her. Thanks again.
September 2021 by steven redfern
Diane was very helpful and had good all round product knowledge. Many thanks
September 2021 by Kian Buckley
Great service, George was very quick and easy to help me out, tool station \\u003e screw fix.
September 2021 by Peter Mitchell
Diane was incredibly helpful and friendly. She helped me find the perfect product. I can highly recommend Toolstation.
August 2021 by MartinM-1947
Diane helped us today fire drill kit she was more than helpful very knowledgeable and very pleasant she is a credit to the company and extremely friendly with a smile and hello every time we go in the store
July 2021 by Hillside Hens u0026 Hatching Eggs
Very helpful staff, always have a good selection of products in stock. I've used screwfix for years but recently they're customer services have be shocking and they never have anything in stock with sometimes it being a weeks wait. Switched over to using tool station about 2 months back instead of screwfix and I can't rate them highly enough. Today is the 1st time something I wanted hasn't been in stock and they kindly arranged free next day delivery to my home address. The staff here are so friendly and helpful - nothing is too much bother.
May 2021 by Joshua Chandler
Great service! I made two trips over this bank holiday weekend and Diane and Sarah were both super helpful as I needed some help on deciding what screws, bolts and stain to order. I was really impressed with her knowledge and also patience to ensure I made the right purchases for my project. Thank you guys, I?ll be back!
April 2021 by S Sime
Stuart was fantastic. I hadn't been able to find a product that exactly met my needs, but it was a case of anything is better than nothing. Stuart listened to my requirements \\u0026 dug out the perfect product. So grateful! So perfect that I bought 3!!! V. impressed! Huge thanks to Stuart.
March 2021 by TimH-774
I had the pleasure of visiting the Newark branch on 16/03/21,I am not a tradesperson,I knew what i wanted to do,but how? Enter Diane, problem solved,so helpful and we got my problem solved,I got the tool I needed(a small angle grinder) and with the advice of a tradesperson who had someone doing exactly the same job as I wanted to do,I ended up with the right disc for the job, diane deserves recognition for the job she did this day,she did not rush me,she gave me all the help she could and with a great sense of humour (who does not need humour in these trying times),I must compliment her on her great customer service which is so hard to find these days,many thanks Diane and Toolstation for a great experience.
July 2019 by James Shevlane
Very friendly staff and very happy to help, and you get a free drink as customer ð???
April 2019 by Paul Mundy
I was the only person in the store but none of the staff the counter were interested in serving me. One elderly female member even had the cheek to say curtly â??be with you in a momentâ??. ... Why?? ... was your inter staff banter more important than serving a customer???!!!
April 2019 by Chris Coulthard
Great service. Friendly staff and good prices
April 2019 by Marie West
Always helpful just waiting on a replacement sink as the first one damaged will see how I get on
August 2018 by Adam Jackson
I couldn't find what I needed from Screwfix but Toolstation had it ready within 10 minutes, it also cost less than half the price for the same product on Amazon.
