March 2024 by David Shelton Knight
For my 21st birthday I tried to book at Annie's. Unfortunately at the time they didn't even have an online booking tool. You had to fill in your details and wait to hear from them. We never did hear from them.Fast forward 15 years and we were due to watch a show in Nottingham, and thought what better time to try again! They still don't have an online booking system, however I was able to call the 'booking line' and get us booked in.We arrived at just after 6.30pm, our show started at 8. We were seated quickly enough and our order taken efficiently. We were surprised that the restaurant had more of a bar feel to it, we were expecting more Hard Rock style.As we sat sipping on our homemade lemonade (which it turned out was the best part of the experience) we noted that there weren't many people eating, and there didn't seem to be much food coming out of the kitchen. My bottomless lemonade was topped up 3 times so I can't fault the attentiveness of our waitress however it got to 7.35pm and we had to pay for our drinks and leave with an empty tummy. Even if our food had of arrived we wouldn't have been able to enjoy it.The waitress was very apologetic however it would have been nice to have a warning on arrival that the expected wait time was over an hour, to give us the choice of sourcing an alternate meal. As it was we ended up having McDonalds at 11.30pm at night, after the show. A few days later I emailed our disappointment, an email which hasn't yetbeen acknowledged.I can't comment on the food because I'm yet to experience it, maybe I could try again for my 50th?
March 2024 by Cliff B
Apparently a Nottingham institution. Very tasty American style
March 2024 by Steve B
Great food, great atmosphere, really attentive staff and reasonably priced what more can you ask for. Well worth a visit!!!
March 2024 by kirsty winfield
The place to be pre hockey game. Every burger on the menu is available in meat, veggie, and vegan. You can also take food to go.Vegetarian options: Every burger on the menu is available as vegetarian or vegan.Parking: Park in stoney Street carpark or lace market carpark.
March 2024 by Kiran J
Great food. Whilst the manager was attentive and provided great service, the waiting staff did not. At the beginning of the meal we were waiting for someone to arrive and the waiting staff kept continually coming over to ask if we were ready to order even though we had told them we were still waiting for someone.However at the end of our meal we had the opposite problem. Our table was partially cleared, but the staff member never came back to clear the rest, and no one came over to give us the bill. When we tried to get staffs attention they would look away. We eventually went to ask for it the bill and they basically couldn't find it which was odd.Despite the lacking service from the waiting staff, who just seemed like they didn't want to be there we had a good time and the food was very nice.
March 2024 by John D
Unfortunately we had to wait 1 hour, which is just way too long for burgers and fries. 3 stars is salvaged by the fact the vegan burger was great. However the fries were a bit soggy and below par in comparison to the burger. Staff were friendly enough but the long wait was just a huge letdown.
March 2024 by Gregory James
Terrible customer service. Very average food. Waited one hour to get food served. Not once did the staff told us sorry for the wait. Burgers arrived lukewarm and dry. Chicken wings were not actual wings but boneless goujons because no wings left in the kitchen (no mention of this when we ordered). Don?t believe the hype! Was a Mother?s Day meal totally ruined. Awful, awful place. The sign on the exit door reads ?please come back again?, which we will make sure we?ll never do.
March 2024 by Sue Unwin
Great burger!
March 2024 by Trehan
I haven?t been to Annie?s Burger Shack in years, but they do say, if you want a proper Burger then this is the place! It was ?ok? visit. Not as special as it use to be, sadly.The waitress even said the burgers are not like they used to be. We waited over an hour for our food. People were arriving after us and getting their food in 20 min before us??!! We waited an hour, so as for service, not impressed! Once the food came, it was Devine! Absolutely loved it! If you park in Broadway, they verify for parking for you for £3. A nice vibe, nothing special. Therefore, if you do go, don?t expect too much from the service or atmosphere, but you?ll love the food. ?Thank you for the Annie?s Burger Shack experience. ?
March 2024 by Nigel Lea
Good food and excellent
March 2024 by Freya Wood
I recently got diagnosed with milk, egg and nut allergies and I was very happy to see that not only do they have vegan versions of all their dishes, but they also have plant based cheeses and sauces. All other food places I've been to so far haven't had any substitutes so this was very good to see. Only nitpick I have is that I usually see little allergy flags stuck into my meals which I didn't get here. The little flag just add that little bit of security that they know you have allergies and the meal has been prepped accordingly. Though this is a small thing and overall I really loved my food!
March 2024 by Teresa Shepherd
Brilliant
March 2024 by olly clayton
So so disappointed, we moved to Nottingham recently and my daughter has been asking and asking to try this place.We decided to order it on her birthday yesterday, removed tomatoes from her burger on the order but it came with tomatoes in and with her being autistic, it?s not a matter of just ?taking it out? aswell as this she was super excited to dip her chips in the nacho cheese sauce- this never came in the order.I called up and waited 1 in the queue for about 30 minutes, no answer. Have called back this afternoon and haven?t got an answer, it just rings.I?m not worried about a refund, I just want the food so my daughter can try it! Would be happy to remove this review if it gets resolved and they send the food over.
March 2024 by Matt Rowley
Amazing array of burger choices, including some quite unusual combinations! I've tried a few and they've been delicious every time. Love the decor.
March 2024 by kerry todd
Food is
