March 2024 by Aashu Tugas
The best price market in the Nottingham! Nice staff , all the options about house ! Like it always b and queeeee
March 2024 by kay giles
Never answer phone. Parts missing.....
February 2024 by James Clarke
Massive, well-stocked store with generally helpful staff.
February 2024 by M HF
Visited the store on the weekend and we were spoilt for choice with the range of products available. Highly recommend for all your DIY needs!
February 2024 by Jo MaryP
I came to this store yesterday and may I just say how impressed I was with David who help me with choosing paint for my home and gave me some brilliant advice so I'm hoping he's in the store the next time i come again so a big thank you David
February 2024 by Jackie Mackenzie-Bell
Bought an oven, hob and extractor. Served by Lisa at Riverside, who was very informative on the products and very helpful, what a lovely girl.Thank you Lisa x
February 2024 by Sue Richards
I visited the Riverside Nottingham store to chose a new drill. One of the staff called Martin was very helpful and assisted me to find what I needed. Thank you
February 2024 by Filipe Goncalves
Been coming to b&q lately, and the staff in here is wow, all moody or on their phones, today I had a lady called Marie she is directing costumers on the tills, and wow I went to ask her a question, i put myself in front of her and she completely blank me when I obviously was talking to her, when I kept talking to her she just replied rudely I "can't do anything here" when I didn't want her to do anything just answer one question.
January 2024 by Carly Rudkin
Thankyou to the security man who helped me spend 20mins looking for my car keys and the lady on the self checkout tills who watched over my plants. You were both lovely and made me feel a lot less embarrassed lol.Also great selection of plants ?
December 2023 by User Twenty-five
I visited the store on Wednesday 20th December, late morning time. I needed some help finding what I needed. I saw a member of staff that looked very busy, in the middle of the hardware isle. She acknowledged me straight away as she could see I was lost. I want to say a massive thank you to Lynnette, as her customer service was impeccable and she went above and beyond to ensure I had everything I needed to complete my shopping trip.As a new beginner to DIY, this positive experience will definitely make me return to B&Q Riverside!
December 2023 by Jakub Hague
This place is one star pending at the best. Came with my partner to pick a new sink and tap for kitchen. Approached member of staff to ask for advise as the one we were looking for wasn?t on shelve. He refused to help sending us off to help desk on other side of warehouse. At the checkout, woman couldn?t be less interested serving customers if she tried. All the self checkout tills closed for no apparent reason, one unnoticeably opened, while she was faffing about without a basic manners after we made payment decided to spot check us against thief. Disgraceful behaviour
November 2023 by Chris Myers-Smith
Good range of products at good prices, friendly staff and plenty of them, loads of parking including blue badge spaces, good location
November 2023 by kyle hill
30-minute drive here to be refused service!!! I was ID for a tin of radiator paint, which I provided, but the lady on the counter still wouldn't serve me because she wanted to see my Girlfriends ID aswell. We're both over 30, the paint was for me and not her so I don't see the need in her to even have to show ID. I had a few other items in the trolley aswell but I no longer wished to pay for them due to this ridiculous service and left them at the till and went to screwfix instead. Lucky enough, they were cheaper and didn't ask for ID for a tin of paint
October 2023 by Tarnya Cokkinos
Been waiting since 18th September for a showroom manager to contact me.Major issue with unsafe shower screen.Contacted B&Q direct numerous times/ emails and phone calls and I've had no call back !!Very very poor after sale customer service.
September 2023 by zsolt rafael
buy princes fan at the beginning was works but not even blow cold air.. hot air..put ice box there and still blow hot air..after few days stop works and stop blow air the airand have to wait 40 mins to switch back again..was going and return today to Nottingham riverside and I received very bad help, they don't care about me at allthey said this is works like this.. have to wait 40 mins the cool down and after switch back again.. they don't know what they talking about.. just wasting time..they ask me to clean the air filter and going back the next day..so i come home lets clean the air filter and i was release there is the cable is melted together and this is the issue!!!this is not works like this to works only 20 mins and then need to wait 40 mins to switch back again.. the lady said manager is it working like this !!! so looks like she is an engineer not a manager !!i will take it back tomorrow and need my money back !!! don't wasting time and don't judge people because i am not English.. don't need to judge... racism..
