December 2023 by Teresa Thompson
Fantastic service from Debbie on pharmacy, kindness understandingand patience shown to a near hysterical diabetic customer, thankyou for ur help Debbie,u r amazing .
December 2023 by Liam Dunne
I was in Boots Riverside today to collect prescription on the way out I looked at a mirror a makeup mirror a lovely young girl assistant gave me a demonstration and I ended up buying it - great service, really helpful this is what you want - thank you. Liam Dunne
November 2023 by Rayon Christie
Clean and tidy, I went there for a winter flu vaccine and got through straight away.
October 2023 by kevin machin
kept waiting while someone else was being served for 10 minutes due to member of staff making mistakes, never acknowledged me at all and other members of staff wandering about who could have served me then only to find out they didn't have the perfume I wanted!
September 2023 by Nikki Crisp
Not too busy which was nice. Went in a parcel and grabbed some cotton buds which I thought were 3 for 2 due to the label below it but turns out it was just for the cotton pads which were the other side. Bad signage and cashier was apologetic and said it was poor where they had put the sign
August 2023 by Duncan Wallace
Very disappointing visit today. The staff member went out of her way to be unhelpful. Asked if I could pay at the counter as I knew that the razor blades being purchased would require assistance anyway and was rebuked. "Its self serve." During the transaction as expected she had to be called across begrudgingly she did. Not even the full job and left the security tag on the pack of razors. At the stage when you pay and present your boots card the machine locked up, you could almost tell that the staff member thought it was my fault. After she pressing every button imaginable lifting goods out putting them back the machine responded. When It got the stage of presenting the card. It was presented but nothing happened, it was only a friendly customer stepping in (not the member of staff) to say this happens from time to time. "inserting your card normally clears it." fortunately it did.This has put me off ever coming back to this store which is down to one staff member. It will be a long time if ever. before I return.If you want a good customer experience go to another store say West Bridgford or Loughborough where all their staff are friendly helpful and happy to assist.
August 2023 by Qilian Mincioni
I went there twice trying to get chicken pox vaccine for my little one and failed both times.. First time, when we turned up after booking it online, we were told no one there could do it so we had to rebook it again with them. 2 wks later, we went there again according to the booking info, but no one there could do it again. It has been a very frustrating experience, as their booking system does not really work the way it should be and they do not pick up the phone at all.
July 2023 by Sara Zarifi
I honestly have the best service at this boots pharmacy. Divya the store manager, is extremely helpful and her pharmacy staff always helps me out with advice, suggestions or accommodates with my medications. It?s nice to be recognized as a regular and have that support. Best pharmacy I go to as they are go above and beyond when others just wanted to shut you down and not even help.
July 2023 by Reihaneh S
I booked the HPV vaccine with them three times, and travelled all the way to their branch to learn that they had cancelled my appointment without any notice (each time received a reminder text message about my appointment but nothing about the cancellation)!Absolutely unprofessional! Waste of time!
July 2023 by Anthony Blackburn
Most non Boots products are cheaper elsewhere
June 2023 by R
I booked the HPV vaccine with them three times, and travelled all the way to their branch to learn that they had cancelled my appointment without any notice (each time received a reminder text message about my appointment but nothing about the cancellation)!Absolutely unprofessional! Waste of time!
June 2023 by Dots Day Care Childminder
Lovely clean store, staff helpful.
June 2023 by Jane Carter
Aisha on the beauty county was fab. She really listened to me and came up with some great make up for me to try. Thank you Aisha, Boots, Riverside Retail Park, Nottingham.
June 2023 by Bohumil Kolouch
Easy access. Parking on front of the store. Helpfull staff.
April 2023 by buzz _11
Poor service - never enough staff in store
