March 2024 by Daniel
Absolutely useless, never in stock
February 2024 by Daniel Barboza
Helpful guy working the pharmacy however made me fill out a long survey for a bag, would have much rather giving the money and be on my way. The survey was so long and he ended up filling it out himself. As someone unwell I just want to get my medication and leave, being held for a bag and to take advantage to get a review is terrible.
February 2024 by Nigel Hinson
Person at Prescriptions unhelpful and obviously stressed
December 2023 by F C
Staff are helpful and friendly. They work extremely hard. There does seem to be issues with their suppliers, but that is not the fault of this individual pharmacy, nor the staff that work there. They are always busy working and do their best in difficult circumstances. Excellent. I'll never use another pharmacy unless I have to.
October 2023 by Mike Lee
WORST PHARMACY IN NOTTINGHAM, NEVER GOT MEDS IN ALL WAYS WAITING AND PRESCRIPTIONS IN BASKETS STREWN ACCROSS THE FLOOR, DISGUSTING SHAME ON YOU
October 2023 by Linda Foster
Awful service, staff ignore you until they are good and ready, slow, painful and poor experience.
August 2023 by Stephen Rubery
Boot's Mapperley are so unorganised. Takes over a week for a prescription to be ready!!!!. Requires a work method study urgently. And stop closing for 2 hours at lunchtime organise your staff better!
August 2023 by Wendy Denning
No help , went to buy products but closed from 12-2 pm for lunch , I thought I would order on line for collection at the branch the following day , the on line ordering wasnt working so called branch to help me ?. They said we don?t get involved, what?s going on you had I pads last time I went in to order
August 2023 by Izabella jagiello-marks
Pharmacy seems to be disorganised. Had a prescription item on Wed, was told it would be ready for Friday came in Monday and still wasnt ready and needed item for a doctors appointment. When finally ready two items were missing. Not a great experience at all.
May 2023 by Claire Rhodes
Get my prescriptions via this branch. Generally happy with the service so this isn?t a moan about staff. Got a text message a few days ago saying my prescription was ready to collect. First opportunity to pick it up today due to work commitments and family emergency. Was told computer system down so they can?t issue my prescription despite the fact that it?s on the premises. Suggested computer system ?might? be working later this afternoon. Apparently, no manual fall-back system in place in event of computer system not working. Bit frustrating to say the least. Also, would have been nice if staff member had offered to call me when computer system back up and running so I can avoid 2 potentially fruitless trips to pick up prescription. Over-reliance on computer system doesn?t make for good customer experience.
March 2023 by Nick
Pharmacy seems very professional.
February 2023 by Ginger Creature
Store closes for 1h in the middle of the day just at the time when other people are on lunches and try to go get their prescriptions. And they won't even put that information on internet either...
December 2022 by Mandy Daykin
I had nothing but problems with this boots unfriendly staff had to go 5 days without life saving meds certainly needs looking into so I looking for other chemist's to deal with my repeat prescription
December 2022 by Fran
Struggled to find opening hours. See photo but they are now closed 1-2pm everyday
December 2022 by Chanelle Ross
I find the very helpful and feel always welcomed.