October 2023 by Mazza G
Let down badly. Booked flu jab. Was cancelled. Said would do a walk in. Not correct. Had to go elsewhere after ?fob off?
July 2023 by Judith Underhill
So awful. Felt so sorry for the gentleman who had been told his prescription was ready ? but wasn?t. No care, no consideration, absolutely no empathy. Made no attempt to help or find a solution. Worst customer service I?ve have ever encountered.
June 2023 by Chi Catz
So far they have been brilliant - swapped from arleston drive chemist - much better staff great
May 2023 by Andrew Knowles
Yet again,poor service,no txt to confirm order is ready,so far it?s taken 6 days to obtain prescription.Hooefully available tomorrow.What has happened to this pharmacy?
April 2023 by Dorian Redpath
Despite explaining to staff multiple times that I'm a trans man, I keep getting flagrantly misgendered. Went to go an pick up my partners meds today and her behalf, and was misgendered yet again. Doesn't make me feel very safe to go and pick up medications. Disappointing to have such things happening in 2023. Also will not answer their phone. Not impressed at all.
February 2023 by Simon Blood
Poor service, long waits and low stock. Staff were generally unhelpful and were very dismissive and reluctant to help.
February 2023 by Jane Blood
Very unhelpful staff with a cant be bothered attitude patient safety seams to be there last concern
October 2022 by Mark Beach-hind
The assistants were brilliant, they helped me and even phoned my GP surgery for more help. A big thank you from me to them ??
June 2022 by Jay Daniel
The service level is not good.
November 2021 by Steve D
Great service from a very busy pharmacy. The staff are fantastic. Went out of their way to assist me when I ran out of essential medicines due to losing items in a house move. A credit to private pharmacies.
November 2021 by sjr radford
Unfortunately not at all pleased with customer service. Very rude staff. I dont know who they think they are!!?
September 2021 by Mike Parker
Over zealous staff, who ask very intrusive and personal questions in front of other shoppers. Need to put clients at the forefront of what they are doing and be a little more polite. Avoid if you can.
August 2021 by Richard N
Good place for nappies but hardly any other stock held
April 2021 by DianneG-35
In the spirit of seeking an improvement in customer service standards I wanted to feedback the very unhelpful service I received earlier today when I called to collect my prescriptions. It takes considerable time for the staff to come to the counter from the prescribing area, even when there are no others customers requiring service. There is no smile or welcoming introduction. Their service comes over as an absolute chore - rather than a pleasant customer experience
September 2020 by Kam Singh
Very rude staff both to myself and my wife. I can understand during lockdown 2 people in the store at a time, but there is a way of not shouting at people to advise them. I'm not an uneducated person and to be frank, the woman looked like she has anxiety issues.
