December 2023 by Fran Goodwin
Staff working hard in store today
December 2023 by Gordon (Gordon280)
Customer Care ? 64812306I haven't received any response since October regarding my gift card refund due to your technical issue. Despite multiple emails, I'm disappointed by the lack of communication and resolution. Is this the standard for a large organization's customer care? Please refund my gift card promptly or I'll pursue additional measures.
November 2023 by mick Brittle
It is what it is
October 2023 by Sarah Louise Charlotte Craig
Great for good Christmas buys x
October 2023 by James Whitfield
Excellent. Really. Helpful
March 2023 by Jim Verrechia
Bl**dy awful on-line service. Not the first time we've ordered from Boots only to find that they do not commit to the order. Having placed an order (for next day delivery), had my payment card details taken and my order then confirmed, I subsequently received an email during the night with a feeble excuse that there was no stock.Considering we are living in 2023, with WMS and ERP solutions providing seamless order processing and fulfilment (this seems to work for most online companies) I find it frustrating that a long established company like Boots cannot sort themselves out.As I say this has happened before with Boots, so if you need an item next day then go somewhere else.Never again!
March 2023 by jason price
They are disgusting that's all the mangers in Boots broadmead (Joanne) and the Imperial Park boots manger
February 2023 by Jane Jones
Ordered several make up products. Shocking quality. They arrived with sellotape manually wrapped around the lids several times. This left a sticky residue. Customer service via email were no help, sent a generic response. Boots emails you to review their products, but doesn't approve negative ones, so they aren't true to reality. So I'm leaving it here with Boots HQ.
July 2022 by Andrew Perry
I did a few jobs in the main area
July 2022 by Janet Fisher
Absolute rubbish twohours to get through to advantage card as mine declined as it was so old my number is 115945776 then they put the phone down
July 2022 by Tahera Bashir
Always great service received from the staff there
June 2022 by Vibhor Choudhary
Nice place...and there are lot more hare(rabbits)
June 2022 by sudheer gupta
Very pleasant and beautiful office premises
May 2022 by Stevenson Rocket
Good little shop but it is only accessible to people who have access to the Boots site (employees and contractors) not the general public.
November 2021 by Ivan
Place is massive. They give you pager, sat in waiting area for 1.5 hrs after many calls to my office, finally left waiting area to go to d25 only to wait a further 1.5 hrs whilst artics came in behind me and got served 1st. Just about to throw my toys out my cage. 3hrs waiting for 2 pallets. Do not go there without a book,food and hot flask, or you will loose your mind and your temper. Should be shut down in my opinion
