February 2024 by George Long
Would be a zero star review if it was possible, always a long wait, invariably to be told to come back later (to queue again) as there?s a problem with the prescription. This is regardless of how much in advance you request it. Not the fault of the people who work behind the till- they must be fed up too
December 2023 by Trevor Wingfield
OK good service
December 2023 by Joanna Thompson
Long ques . Can't get prescription right. Dusty shelves.
October 2023 by Tony Collins
For god?s sake boots if you are closing all those stores make the next one closing is calverton. Then a decent pharmacy can open in its place. It is abysmal service closed for an hour 1 till 2. Then the pharmacist decides to go for lunch after two pm. Not enough staff and customer service is a forgotten theory in this place.
April 2023 by Benn Hedley
I don't normally leave reviews but I will on this occasion as I feel so strongly about this branch. Calverton branch is honestly a nightmare. Huge waiting times, even at less busy times. Refused to give me urgent meds after my operation. And never answer the phone. I only use this branch when prescriptions are sent electronically via the docs. Other wise its quicker and easier to take a trip to somewhere else.
January 2023 by Adam
Shocking service , rude staff , never have any medication in stock. Always cueing for over 30 mins
January 2023 by Handmade with Helen Houlden.
Always busy on the phone. Difficult to get through to.Need more staff as things aren't ready on time.
January 2023 by Stephen Rose
The place is disgusting floor filthy with cobwebs can't believe they are dispensing medicine
January 2023 by Gaz O
They couldn't spell the words customer service. Disgraceful waiting times, and the staff don't seem to be bothered by that at all!!
December 2022 by Danielle West
The absolute worst service EVER. Dont have anything and when told i needed my insulin this morning and that i had ordered it within enough time from my doctors to them they then make up some excuse as to why they have only just looked at it now while i have rang them at 9.05am. Then to tell me they needed to 9rder it in and they close at 6pm. Im at work from 12-8pm so i ask them are they able to deliver seeing as this issue is now on them not me, no they cannot do it. The man i spoke too was monotone lacked empathy and generally couldnt give a flying monkey as to why i was so annoyed they didnt have my prescription ready and they were offering no alternatives. I asked them to give myself an emergency prescription of the insulin needed which they replied with they cannot do it. Every pharmacy can do that. Total lies amd the WORST EXPERIENCE EVER.
November 2022 by shawn hamilton
This place is a total joke. I know im not the only person in the village who thinks this. The service is shocking the stock levels are pathetic. The que lengths are horrendous Boots are a waste of time. Worst pharmacy ive ever used should be closed down and allow a quality service to take over Lowdhams or asda are by far and i mean a billion times better. Boots doing a job exceptionally badly. 1 star is to much but it wont allow minus stars. Staff just let the ques build while 1 staff member serves everyone. Total mikey take of customer service
October 2022 by Rachael Rodgers
Professional and knowledgeable pharmacist who helped me with an error on my Daughters prescription. Friendly staff working hard in a busy store. Not too long wait either.
September 2022 by pablo bly
Painfully slow, service, no staff flexibility to increase resource at busy times. Boots management need to get their ideas in gear and reverse a worsening reputation of a once proud Nottingham firm??
August 2022 by Simon Crowther
Have been twice now and they have been unable to fulfil my prescription request. I had to return to the doctors and get a green slip to now take elsewhere. Also - the queue was out the door and after waiting 30 minutes, I was finally told they weren't issuing any prescriptions. How about telling everyone outside and save wasting their day? Not a very good service when the prescriptions are clearly needed for health purposes.
August 2022 by Kath Melaugh
Well I have prescriptions delivered shoul have been today but never happened .Tried ringing on numerous times with no answer of my calls.How are you to know what is happening if no one answers the phone
