Excellent customer service experience in this place. Arsi had a very professional beautiful smile that made this place cosy and welcome! The Luxury Caramel latte with cream on top of cream was the Heaven on Earth! Brilliant service!
December 2023
This quaint Caffè Nero is a nice place to escape the bustle of Old Market Square, but not entirely. When in during a rush, the seating downstairs can unintentionally make you develop close bonds with the strangers around you in a type of ao3 'trapped in the same space and forced to reconcile their differences' kind of... read full comment
December 2023
Outstanding customer service, very friendly service, always greeted with smiles and a lovely ambience. The best Café Nero in Nottingham for customer service and friendliness. Well done guys! 10/10