December 2023 by Kalhan Boralessa
It's true what they say about the customer service. Their alarm ran off when I was going out without buying anything. The security guy was very suspicious and I even offered to check the bag. He was like are you a student??? Seems like student are used to steal from them. I am a PhD student and he got even more suspicious when I told that. Well I didn't liked the shoes that was why I didn't buy anything. I will never buy from them now though. This alarm thing happens in many stores but not one of them were this bad. Well it's better to avoid if you like a bit of respect. We are not here to steal. Avoid.
December 2023 by Anise Gsouma
Disgusted with the racial profiling of black customers by security who don't even speak, yet use gestures to make black customers remove their hoodies when entering the store. We spend hundreds each time we shop here. We wont be coming here again. We will take my hard earned money elsewere.
May 2023 by gokula krishnan
Not even a single star will be awarded had the worst service in my entire shopping life ! I was about to get a zavetti cap and all of a sudden the security guard asked me and my friend to place the hat and leave the store he was so quick to judge us as shoplifters and didn't even care to explain what happened really felt very bad for taking my friend on my recommendation to footasylum.Let karma do the thing for what he made us feel low about ourselfs ! Being an international student and earning every bit of my money by working in night shifts and getting tagged as a shopliffter is something which I couldn't take up on myself ! Really ruined my day !
April 2023 by simpsyt games
Sells good stuff
April 2023 by Eesa Rasul
Great customer service very smiley and friendly people!!
December 2022 by Sharene Stevens
Excellent service from the store at the weekend. Looked after by a tall young lad. Very friendly and helpful
December 2022 by Kai Holton
Walked in with my girlfriend to look at trainers but couldn?t bare how loud the music was ? was like I was in a club
September 2022 by Dave
Nice shop friendly staff will return
August 2022 by D B
Nice shop friendly staff will return
August 2022 by Michael Gillespie
One star is being generous. Tried to buy two Nike caps for the children to wear on holiday and they had price labels on them.After paying for them and realising we had been charged incorrectly naturally queried it. Staff then got funny and basically the ?computer says? we can?t honour the price on the label. Then after leaving the store they accused the children of filming it and asked to see their phones. Staff basically unable to communicate on a basic sales level or unable to even smile. Avoid avoid avoid.
August 2022 by Kim Gillespie
Absolutely shocking service. Zero customer skills. Harassed my kids. Staff need some lessons on dealing with the public. The only nice guy was the security guard!
July 2022 by chris kerins
Alright but you can be waiting for a long time in the queues here
July 2022 by Chris Tatum
Why all the negative reviews never had a problem always get served with good customer service always get my North face clothes here
May 2022 by John Thompson
I had to make a Google account just for this review! Dealt with an employee of your store and I believe she is to be some sort of management of the store itself. Her name is Roisin and she treats her staff and the customers like absolute ****! No customer service skills at all, I wanted a pair of trainers and she talks down to me and makes me wait forever even when the store wasn?t busy! And as she was meant to be serving me she got someone else instead as she just stood at the front on her phone. Absolutely atrocious, the store will not survive with staff like that! Will not be coming back as long as she is in the store. Worst service ever.
April 2022 by Pola
Fitting room not available because there been some incident and fitting room is not in use. When I asked how I can try clothes because I don't want to come again just to exchange clothes, they told me I can try it in old fitting room but there is no door or I can order it online so I will don't need to leave home.I'm very disappointed. I've been too much shocked to even say something. Definitely will not back again.
