January 2024 by Graham Inkley
Great service and very hot food. Would recommendParking: Central for all major storesKid-friendliness: Lots of families enjoying their colouring books
January 2024 by Damien Cresswell
We have been here many times, unfortunately our most recent visit wasn't great, the food wasn't brought out together so some of us were sat watching others eat, the food quality was poorer than usual. If you have hired new kitchen staff i don't think this is the right place for them, they didn't seem overly nice at all and were quite antagonistic towards waiting staff
January 2024 by leanne kinton
Starting to get a bit frustrated with ordering food through Uber eats. Not sure who is working in the kitchen but they?re not really paying attention. Just ordered a big cheese stack. And loaded fries. The fries are half empty. I have around 6 chips in my box and loaded with way too much chicken to hide how little chips they have added. The burger has no lettuce.(I?ve had to add lettuce from home? defeats the whole purpose of ?takeout? ) Or hardly any of the stuff that?s supposed to be in. The burger is dry and honestly after a hard week at work and you want to unwind and eat a nice takeaway I?m not going to bother with stacks in the future. Over 25 pounds of food and it?s extremely disappointing. If the manager could have a word with the kitchen staff that would be great ?
January 2024 by Rachael
For the price they charge, the food wasn't very good at all. I had bolognaise, I could make better myself, the double cheese burger for £17.50 !!! Was large, but burnt and bland. The carbonara with chicken was ok.A little disappointing for the price. Wouldn't be in a hurry to return ??
January 2024 by Sue Bayliss
We went for a meal here it was awful. Lemon pepper salmon was dire, no taste of lemon or pepper, salmon was dry cheesy mash was dry the broccoli looked like it was days old. Pasta dish was bland daughter left most of it. Not worth the
December 2023 by Nicole Whitchurch
Had eggs Benedict which was nice but did have hard eggs...however I didn't exchange them and give them chance to make it right so as much my fault really!Nice speedy service at decent prices
December 2023 by Liz France
The chicken parmigiana was good , nice and hot but very salty. The greens had a lovely pesto on it.The prosecco was flat but changed quickly to a fresh one.The server didn't ask me about my meal until the end despite it being very quiet.She was very pleasant though!
December 2023 by Jacquie Wattam
Food was awful, bbq meat platter absolutely no taste, so bad for £30, waffle not even toasted, second bad experience with 2 diff F&B, will not return, so disappointed! Staff lovely.
December 2023 by Jason Webster
Exceptional Dining Experience at Frankie and Benny's!I recently had the pleasure of dining at Frankie and Benny's, and the experience was nothing short of exceptional. From the moment I walked in, the inviting ambiance set the tone for what turned out to be a delightful culinary journey.My choice "The Big One" for breakfast was a gastronomic masterpiece. The array of sausages, bacon, eggs, black pudding, beans, mushrooms, tomatoes, toast with Flora butter, and the delectable potato croquettes made for a hearty and satisfying meal. The addition of hash brown-like round bites added an extra layer of flavor, perfectly complemented by the rich and savory brown sauce. Every element was thoughtfully crafted and expertly prepared, resulting in a breakfast that not only filled the appetite but also left a lasting impression.The impeccable service provided by Mark elevated the entire dining experience. Mark's charm and attentiveness were evident throughout, creating an atmosphere of warmth and hospitality. His friendly demeanor added a personal touch, turning a meal into a memorable occasion. It is rare to encounter such genuine hospitality, and Mark's dedication to ensuring customer satisfaction deserves commendation.The attention to detail, both in the culinary offerings and service, reflects the commitment of Frankie and Benny's to providing an exceptional dining experience. The seamless combination of delicious food, a welcoming atmosphere, and outstanding service, particularly thanks to Mark, makes this establishment stand out.In conclusion, my visit to Frankie and Benny's was a culinary delight, and I am eager to return to savor more of their offerings. The commitment to excellence demonstrated by the staff, especially Mark, deserves recognition, and I will certainly be recommending this establishment to friends and colleagues. Thank you for a truly memorable dining experience.Parking: Plenty of choice to park.
December 2023 by CJay H
Had breakfast here on 2nd Dec 2023.Staff were friendly. Very clean, Tables cleaned and seat wiped down as people left. Coffee was about £5 brought to table. Breakfast was reallt good, service was great. Seating layout is perfect. Had some privacy. Would visit again.
December 2023 by Sarah Martin
We were served by a really nice young girl but there was a girl who was in there who was very confident and full of her own importance wasn?t doing anything other than saying she had to do something ??Food was cold and bland and no one came to follow up how things were for us which is bad practice especially for a large chainThe last time we went the guy who was there was so friendly and good but he wasn?t there on SundayVery disappointing food and service we wont be rushing back
December 2023 by Julie Ford
I would just like to thank all of the staff today that helped out when my mum fell in the restaurant , they were quick to attend & they called for the paramedics as she also passed out . It was very traumatic at the time , but luckily nothing was broken & she now feels fine apart from a wrist strain & a small cut on her finger . Thanks so much to all that helped especially Mick who got her into recovery position ?.
December 2023 by Josh ?scooters? wilby
Ordered £70 worth of food from here which included 4 meals and lots of sides for each meal, we only received 2 meals and non of the sides, when ringing to sort this out they put the phone down and would not answer it, after asking for a refund for the missing items which they refused the refund, we had to order more food from somewhere else! After all this our food was cold and the burger was over cooked Absolutely shocking service, would not recommend for delivery, personally I won?t be using frankie and bennys again after this
November 2023 by Miss ?Happy? D
The meal wasn't spectacular but not bad either, generally a decent meal but the prices need addressing for a burger.
October 2023 by Lornna Dickson
Great service, waiter man was fabulous! So funny and happy, great with the kids. Quick food service, reasonably priced, hot dogs good and the pasta. Great that they play Happy Birthday song ? and they are very welcoming and attentive.Vegetarian options: Vegan food availableKid-friendliness: Excellent with kids definitely
