March 2024 by hannibal 89
Goldsmiths Victoria Centre are a superb team with great knowledge who make you feel at ease to enjoy your shopping experience. Dean who helped me choose a new watch is also an absolute watch enthusiast and is superb to deal with! His watch knowledge is extensive! Thank you Goldsmiths. Phil h
February 2024 by Rob Taylor Gibson
Absolutely fantastic service, incredibly efficient and friendly staff, and incredibly competitive fair pricing. Highly recommend for all your jewellery needs!
February 2024 by Andy Bateman
Dealt with by very pleasant and knowledgeable staff and this lead me to purchase a watch .
January 2024 by Signe Pujate
My partner was bought engagement ring in store-he have my other ring for size example but when I get ring it doesn't fit.I was upset because it was Christmas present-get engagement in Christmas. We went to same store back and find out size what lady was sell to my partner was two sizes smaller-I ask to swap for my size but then they found out that ring collection not even do my size it was some special collection,they ask me order different size and they can stretch for me-i didn't want that because I understand it will be not original anymore and don't want lose stones...We deside to change to other ring with one is my size-lady from store order it from other store.when we get there to collect it we been told delivery is delayed and we will give you call when it's arrived...If I need to be honest I don't been even say sorry about mistake what been made by them and no discount for my broken engagement feelings...Only thing what we have today was store man just say that wasn't me hue make mistake I don't know anything-I was feels like it's my fault to have wrong size and now my fault I was coming to early to pick up my ring-10 days in engagement without ring.Im not happy at all for me it's not good experience in this shop.
November 2023 by Edina Juhász
I?ve been at Goldsmith today to resize my wedding ring. Staff has been very polite and helpful, straight away I?ve been offered a drink. I felt important and everything went nice and smooth. Definitely recommended ??
October 2023 by Meerkat Meerkat
Axa was lovely, and she helped us with wedding rings :) great customer service :)
August 2023 by Matthew Arnold
I came into Goldsmiths the other week in need of a new watch, and straight away i was welcomed and given a complimentary drink which was a nice touch. My whole experience was really nice and relaxed. The staff were very friendly and easy to chat too. A particular thank you to Chrissey who helped me decide my perfect watch and was really helpful from the get go. I?ll definitely be back at some point in the near future for a second purchase. Thank you again. Highly recommend this shop to anyone.
August 2023 by Brian Richardson
Good when making sale, aftersales service poor.
February 2023 by Google user
I came in to Victoria Centre Nottingham today wanting to purchase a specific ladies watch. Before going to Goldsmiths i went to a competitor whos only interest was upselling me, this was the worst experience ive ever had. Goldsmiths Victoria Centre Nottingham was a complete different experience i was attended with warmth and care, i was not asked if there was a budget i was simply attended with what i wanted to buy. Outstanding service, i was asked if it was for a occassion i said no but it rly was for a occassion some thing very personal within my heart and within my family and i can not thank the young lady that attended me today for making my purchase all the more special memorable and left me with a very memorable day after a very difficult week. I hope the assistant that attended me receives a award for showing discrection not being pushy and overall doing her job outstanding. I made this clear to her manager to when i was in store, i gave me email but have not received anything i think your assistant was outstanding
February 2023 by Mandy Price
I came in to Victoria Centre Nottingham today wanting to purchase a specific ladies watch. Before going to Goldsmiths i went to a competitor whos only interest was upselling me, this was the worst experience ive ever had. Goldsmiths Victoria Centre Nottingham was a complete different experience i was attended with warmth and care, i was not asked if there was a budget i was simply attended with what i wanted to buy. Outstanding service, i was asked if it was for a occassion i said no but it rly was for a occassion some thing very personal within my heart and within my family and i can not thank the young lady that attended me today for making my purchase all the more special memorable and left me with a very memorable day after a very difficult week. I hope the assistant that attended me receives a award for showing discrection not being pushy and overall doing her job outstanding. I made this clear to her manager to when i was in store, i gave me email but have not received anything i think your assistant was outstanding
December 2022 by Tracey Spooner
Could I just say a big thankyou to Chrissie and all the staff at this Nottingham branch. Brought a cartier watch from here and the service went above and beyond with excellent communication throughout.
December 2022 by Jason Morris
Great place , plenty of choice , staff seem really nice
November 2022 by Mark Allen
Great experience at Goldsmiths Victoria centre. Extremely knowledgeable about the range of watches I was interested in purchasing.
October 2022 by Gary Tomlinson
Saw Dean, was fantastic very knowledgeable, helped make picking my watch so much easier, no pressure just honest help, couldn't be happier with my purchase, thanks so much Dean great experience well done
October 2022 by george
I am leaving my original post on here. I would like to say a massive thank. So, thank you Goldsiths. My issue about a receipt, has been resolved. I cannot thank you enough. You did so very professionally and kept me up to date with the steps you were taking on my behalf.Thanks George xI needed a copy.of my receipt for my ring. Couldn't give me a copy due to the data act. I left my husbands email. No response. Rang the shop to remind them. Still no receipt.
